Yodel delivered to wrong address
I've waited all day for a Yodel delivery for something I bought from an outlet store on Ebay. I paid via Paypal. Still nothing by 8pm, so as my house can be hard to find I rang the driver to see if he was having a problem. The signal broke up, so I left a message on his answerphone which he didn't reply to. I just checked the status page on Yodel and it's showing as delivered, and even shows the initials of whoever signed for it.
Unsurprisingly I am extremely pissed off. Before I start raising hell on the phone tomorrow I want to know where I stand. What recourse do I have in the event of a delivery to the wrong address? What happens if the person refuses to return it to the courier?
Unsurprisingly I am extremely pissed off. Before I start raising hell on the phone tomorrow I want to know where I stand. What recourse do I have in the event of a delivery to the wrong address? What happens if the person refuses to return it to the courier?
0
Comments
Conclusion: when Yodel couriers get behind with their deliveries, they lie and forge signatures.
It may be that your package has been delivered to the wrong address, but equally it may not have been delivered anywhere at all and it'll turn up tomorrow.
If your going to have to use yodel through amazon not giving you a choice of courier, there is delivery option on amazon, and your item is delivered on time
Amazon have a collect + for parcels. so your parcel is dropped of at a shop near you, and all you need to do, is go to the shop and collect the parcel
Most of these shops are open 7am - 10pm, and my local collection point is in costcutters, and last week, I had a set of slendertone shorts sent there
On speaking to the owner of the shop, he tells me yodel never miss a delivery, so if its next day, it will be at the shop the next day, as it seems yodel can afford to mess this up, as it is a big comtract for them
Yodel gave me his first name and mobile number, I found the rest myself.
:eek:
Is this you?
https://www.youtube.com/watch?v=1SXsCkKuvOU
Just imagine you saying this to the Yodel driver.
I dont shop at Amazon because they use Yodel. Ended up getting compo from Amazon because of Yodel's mess up.