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Check your "3" Bills Now !!!
TheRottweiler
Posts: 95
Forum Member
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Just got my latest bill from 3 on the one plan
to my shock its over £100 when it should have been £40
phoned them up and its all about new years eve, sent a group message wishing everyone a happy new year.3 customer services have told me that if i send a group message to more than 10 people it gets converted to a MMS and these are chargable
after a long chat to a few people they have decided to refund the charges this once as a good will gesture, beware and get checking those bills
to my shock its over £100 when it should have been £40
phoned them up and its all about new years eve, sent a group message wishing everyone a happy new year.3 customer services have told me that if i send a group message to more than 10 people it gets converted to a MMS and these are chargable
after a long chat to a few people they have decided to refund the charges this once as a good will gesture, beware and get checking those bills
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Isn't this standard practice? or am i wrong?
By the way that's the way a lot of handsets send group SMS or extra long SMS messages that are longer than 3 text messages long, it's the phone that does it not the network.
You can change the behaviour in the messaging settings in 'creation mode'.
you don't even get a mms allowance with them? for £40 a month :eek:
But that's what I don't understand, the OP must have sent hundreds.
got the worksweb & simplicity boltons. gadz, sounds like a press on towel.
i have to put in £17.50 a month just for the boltons. don't know if that's good/bad/or meh.
A lot of people with smartphones have no need to send MMS and don't bother with addons as you can send email instead. I never bother.
It is concerning that Android covert group SMS into MMS and also any SMS over 3 SMS messages changes to an MMS.
This is not the phone company's fault. There's a google support thread with pages and pages of people complaining. The phone does warn you, but if you're at a new year party and had a few drinks you probably won't notice.
I still wonder how the OP spent £60, they must have sent 100s of them.
I don't think that O2 does that anymore, not since its tariffs switched to "unlimited texts" a few years ago instead of a fixed amount. 1 MMS = 4 SMS works fine if you have a set limit of SMS, but not if it's "unlimited".
I do find once you start using things like MMS,picture messaging,etc the bill does build up pretty quickly.
How was I supposed to know that if I send 1 text message to my entire phone book it would then send over 100 MMs ???
:D:D
It depends on the settings, you can have it so it warns you but depending on the handset and current settings it may be not not to warn. As I said if you open your test messages up and then go to settings, it's under creation mode.