In praise of Google support
LostFool
Posts: 90,648
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My 11 month old Nexus 4 started playing up over the weekend with the screen regularly locking up and the soft keys being unresponsive. I tried a few things to troubleshoot including a factory reset but that didn't solve the problem. So, yesterday I called up Google support who immediately said they would said out a replacement and that it would arrive in 3-5 days. It actually arrived today, less that 24 hours after I had called them, with a pre-paid label to return the faulty one.
I'd call that fantastic service.
I'd call that fantastic service.
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