Help save a laptop from being killed!

tellywatcher73 · 26/08/13 - 01:44

I really hope someone can help. I got an Acer Aspire v5-571 laptop and am having chronic Wi-Fi problems. It started by saying it had limited connectivity every ten minutes but disconnecting and reconnecting sorted it out. In the last week or so it has gotten worse and now won't connect at all. The other wifi devices in the house work fine so I know it's not a router problem, I have checked the wifi is on and flight mode is off, downloaded new drivers and even restored it back to factory settings with no joy. It is under warranty but I've had issues sending stuff for repair before so I'd rather explore every avenue first.
I'm no computer expert, so any easy to follow advice would be greatly appreciated.

alias alias · 26/08/13 - 03:05

First if the router is on 24/7 do turn the power off and on after 10 seconds, some times just one device can get errors.

Turn off any power saving setting to the laptop Device manager> Network adapters> Qualcomm Atheros AR5BWB222 wireless network adapter> Power management> 'Allow the computer to turn off this device to save power' untick this. Also look in power profile for plugged in and battery settings you can turn off.

http://community.acer.com/t5/Notebooks-Netbooks/Does-updated-WiFi-driver-10-0-0-217-fix-anybody-s-intermittent/td-p/19699

barbeler · 26/08/13 - 03:22

tellywatcher73 wrote: »

In the last week or so it has gotten worse and now won't connect at all.

become

alan1302 · 26/08/13 - 03:32

barbeler wrote: »

become

Thanks for your helpful post :rolleyes:

tellywatcher73 · 26/08/13 - 03:54

alias alias wrote: »

First if the router is on 24/7 do turn the power off and on after 10 seconds, some times just one device can get errors.

Turn off any power saving setting to the laptop Device manager> Network adapters> Qualcomm Atheros AR5BWB222 wireless network adapter> Power management> 'Allow the computer to turn off this device to save power' untick this. Also look in power profile for plugged in and battery settings you can turn off.

http://community.acer.com/t5/Notebooks-Netbooks/Does-updated-WiFi-driver-10-0-0-217-fix-anybody-s-intermittent/td-p/19699

Thanks, I'll try that

[Deleted User] · 26/08/13 - 04:48

This happens to my brother all the time but switching the router off and on fixes it. I just put it down to it being quite an elderly router (the original white Sky branded Netgear DG834).

alanwarwic · 26/08/13 - 04:49

If no luck just check ebay and try a cheap USB wifi stick.

I'd also check to see wether you can update or rollback the drivers via System(hardare) in control panel.

tellywatcher73 · 26/08/13 - 15:01

Thanks for the advice. I uninstalled the driver and then downloaded the Atheros driver from the Acer site and so far, so good.

Hey there!

Quick Links

Help save a laptop from being killed!

Comments