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Samsung Galaxy always has the memory full

Sophie ~Oohie~Sophie ~Oohie~ Posts: 10,395
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in Mobile Phones #1
I've deleted all messages and cleared the web history, and there are only about 4 photos on there. It tells me to delete apps but when I try to, they're all the ones that came with the phone and I can't. :confused:
Has anyone else had this problem and what can I do about it? Other than restore it to factory settings and lose all my contacts?

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    flagpoleflagpole Posts: 44,641
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    #2
    restoring factory settings should not lose your contacts if you are signed in to google.

    what storage exactly is full?
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    Sophie ~Oohie~Sophie ~Oohie~ Posts: 10,395
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    #3
    flagpole wrote: »
    restoring factory settings should not lose your contacts if you are signed in to google.

    what storage exactly is full?
    The internal memory when I go online with it, also the text messages are full if there are more than two on there. And I mean my phone numbers, not Google contacts. I can write them down then try it though.
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    flagpoleflagpole Posts: 44,641
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    #4
    Sophie ~Oohie~ wrote: »
    The internal memory when I go online with it, also the text messages are full if there are more than two on there. And I mean my phone numbers, not Google contacts. I can write them down then try it though.

    i know you mean phone numbers. on android phones they are sync'd to your google account. if you have it turned on.
    go here:
    https://www.google.co.uk/contacts/

    and if you can see all your contacts you're grand. they will be restored after a reset when you sign back in to google.

    text messages are tiny in the scheme of things. sounds like you have something saved that is taking up a lot of space. but without seeing it don't know that i can help you.
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    qasdfdsaqqasdfdsaq Posts: 3,350
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    #5
    Go into settings and then Storage and it should tell you what space is used up by what. Take a screenshot and post it here if you don't understand what it all means.
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    Step666Step666 Posts: 1,284
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    #6
    Which model is it?
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    Sophie ~Oohie~Sophie ~Oohie~ Posts: 10,395
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    #7
    qasdfdsaq wrote: »
    Go into settings and then Storage and it should tell you what space is used up by what. Take a screenshot and post it here if you don't understand what it all means.
    It's not very specific, it just says how much space is available.
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