Tiscali Broadband CD

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• DarthFader Posts: 3,882

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  15/05/11 - 12:23 #2

  Do you even need to use the CD these days? I thought if you used non wireless you just plugged it in the ethernet cable and Windows found it or if you use wireless you use the Windows wireless icon to find your modem?
  
  I ind the CDs usual come with bloatware.
  
  
  PJ

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• [Deleted User] Posts: 193

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  15/05/11 - 12:30 #3

  Oh, right. I didn't know that. I suppose I thought that because I used the CD to install it a few years ago then that's what I needed to do now.
  
  I'll give it a go.
  
  Thanks, PJ

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• chrisjr Posts: 33,282

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  15/05/11 - 20:32 #4

  About the only time I have ever had to install anything on a PC for broadband is when using a simple modem and some sort of propriety "dialler" is needed to kick off a connection.
  
  If using a router then there should be no need to install anything provided the PC has the necessary Ethernet port and drivers installed or WiFi as appropriate. It is the router that keeps the connection alive so the PC doesn't have to do anything really to get on the interweb.
  
  The CD may have been needed originally to do some sort of guided or semi automatic set up of the router. But assuming the same router is being used there is no need at all to go through this process again. Unless the router gets reset back to "out of the box" condition, ie all settings lost.

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• [Deleted User] Posts: 193

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  16/05/11 - 18:04 #5

  Thanks for replying, chrisj. I don't have a router - just a bog standard modem. I will try and find the missing CD!

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• [Deleted User] Posts: 7,207

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  16/05/11 - 18:10 #6

  In which case you will need the CD. A borrowed one should work BUT you will need to know your Tiscali User Name & Password. (Which would not have been on the original CD.)

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• [Deleted User] Posts: 193

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  16/05/11 - 20:02 #7

  Thanks, Beerhunter. Fortunately I can remember the user name and password. Just need to find the CD. I'm sure I haven't thrown it out, just put it in a 'safe' place.

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• [Deleted User] Posts: 7,207

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  16/05/11 - 22:44 #8

  Avalon Sky wrote: »

  Thanks, Beerhunter. Fortunately I can remember the user name and password. Just need to find the CD. I'm sure I haven't thrown it out, just put it in a 'safe' place.

  The only need for the CD when connecting via a Modem is the drivers for that modem. You may be able to download that from the ISP's web site - via your old PC.

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• carguy143 Posts: 2,327

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  17/05/11 - 09:57 #9

  I had this problem a few years ago and just searched online for my make of modem and got the drivers that way. Failing that, call TalkTalk/tiscali and ask for a new cd.

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• [Deleted User] Posts: 193

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  17/05/11 - 16:33 #10

  Thanks for your help and advice, everyone

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• [Deleted User] Posts: 160

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  18/05/11 - 10:08 #11

  Hi Avalon Sky,
  
  if you don't manage to get sorted drop me a PM and I will see what we can do to help.
  
  Cheers
  
  Ady

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• [Deleted User] Posts: 193

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  18/05/11 - 15:25 #12

  TalkTalkSupport wrote: »

  Hi Avalon Sky,
  
  if you don't manage to get sorted drop me a PM and I will see what we can do to help.
  
  Cheers
  
  Ady

  
  Will do. Thanks, Ady

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