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PAYG Customers Far Happier Than Contract Customers
anyonefortennis
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Pay-as-you-go (PAYG) customers are far happier with their phone deal than those of us who pay monthly.
Figures from Top Cashback reveal that 90% of PAYG customers are satisfied with their mobile payment plan compared to just 63% of those who are on monthly contracts.
More than half of people with monthly contracts have switched providers due to costs.
Residents from the south east and north west are the most disappointed with their monthly contracts. Interestingly, three-quarters of PAYG users said they were confident they were on the cheapest tariff, despite nearly two-thirds (58%) saying they didn't shop around for the cheapest deal.
https://uk.finance.yahoo.com/news/pay-phone-customers-happiest-151144106.html
Figures from Top Cashback reveal that 90% of PAYG customers are satisfied with their mobile payment plan compared to just 63% of those who are on monthly contracts.
More than half of people with monthly contracts have switched providers due to costs.
Residents from the south east and north west are the most disappointed with their monthly contracts. Interestingly, three-quarters of PAYG users said they were confident they were on the cheapest tariff, despite nearly two-thirds (58%) saying they didn't shop around for the cheapest deal.
https://uk.finance.yahoo.com/news/pay-phone-customers-happiest-151144106.html
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Comments
Plus you have to pay money to unlock it at the end of the contract to allow you to take advantage of a cheaper tariff which may have more data, more call time and more texts than the contract you've been on.
Not necessarily - there are many 12 month commitment SIM-only plans (with which you get more and/or pay less than a one month contract).
Not always - I'm on a contract I'm very happy with, as its a 30 day SIM only deal for £8pm giving me 600 mins, unlimited texts, 1Gb data and I put the SIM in a Sony Z3 Compact I bought SIM free and unlocked with no network crap on it.
I think that's different to the contracts they are referring to where you get a free phone or pay a small amount for the phone but are then tied into an 18 month or 24 month contract for £35 or more a month.
I can only see most people going PAYG if they don't have a radical re-think of their contract structure. Just why/would people force themselves to be stuck with one operator for 2 whole years? There has got to be more on offer to want to do that and a free phone isn't it!
That's the only reason people take out these long expensive contracts because they can't afford to fork out £500 plus up front for the latest phones and the networks will always exploit that.
Then don't shell out £500 for the latest phone. Yes I know that will fall on deaf ears with the kiddies, but as sensible adult I got a phone directly from China that does all the latest things including 4G for £100. No it hasn't got that certain label on it that makes me more sexually attractive, but I can live with that.
And being totally unlocked before I started, I get to chose and change whenever I want.
Add to that bundles that Three are doing with unlimited Data when I decide to buy one or leave it as the case my be, and PAYG is good for sensible people who think more about money than looking cool for social acceptance.
A Moto G or a Nexus 5 will both do anything anyone could possibly want from a smartphone. Actually the Nexus 5 is still a flagship rivalling phone even now, and yet can be readily had for less than £200.
Add a £10 a month contract to that, and you've got £440 total over 2 years.
PAYG worth it just for the peace of mind of knowing that if your provider turns to shit, you can just pack your bags and go elsewhere. I've been burnt on a 2 year contract that couldn't deliver any internet connectivity between the hours of 8am and 8pm due to congestion, and for the entire length of the contract (bar the first couple of months by which time it was too late), and I vowed never to get tied down again.
Sounds good value, who's it with?
That's not strictly true for all providers though as Three don't charge to unlock your phone, in fact all phones from Three now come unlocked.