Renting and no heating - what are my rights?
Cake_Nibbler
Posts: 6,564
Forum Member
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I moved into a new flat at the end of January. When I first moved in, there was loads of problems - washing machine was broken, shower door not shutting properly, oven door not shutting properly, top part of the dishwasher was sticking etc...
It took about 3 months to get most of these problems resolved but I have now been here 6 months and there is still one massive outstanding issue: the heating doesn't work. It's a modern flat with a thermostat in the hall to control timings etc and then the radiators in individual rooms. However, the whole system is busted.
I rent through an agency who manages the flat for a landlord. They've got in contact with him a few times and he keeps saying parts are being ordered but like I said it's been 6 months nowhere surely that isn't acceptable.
I'm paying £700 a month. Surely this isn't right? Who can I complain to and should I be owed some of my rent back?
It took about 3 months to get most of these problems resolved but I have now been here 6 months and there is still one massive outstanding issue: the heating doesn't work. It's a modern flat with a thermostat in the hall to control timings etc and then the radiators in individual rooms. However, the whole system is busted.
I rent through an agency who manages the flat for a landlord. They've got in contact with him a few times and he keeps saying parts are being ordered but like I said it's been 6 months nowhere surely that isn't acceptable.
I'm paying £700 a month. Surely this isn't right? Who can I complain to and should I be owed some of my rent back?
0
Comments
Is it an electric heating system?
Did the landlord offer you alternative portable electric radiators?
http://england.shelter.org.uk/get_advice/repairs_and_bad_conditions/repairs_in_private_lets
http://england.shelter.org.uk/get_advice/private_renting/about_private_renting/landlords_responsibilities
This link covers all aspects of private renting: http://england.shelter.org.uk/get_advice/private_renting
2nd this - I contacted the council when I had no heating at my privately rented house, they made the landlord give me alternative heating as it was in January and freezing. The landlord was very unhelpful and unco-operative when I originally contacted him, basically just told me to put a jumper on - completely missing the point of his responsibility