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Cubot x6 keeps crashing when loading Facebook

jed88jed88 Posts: 23
Forum Member
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in Mobile Phones #1
Friend of mine has the cubot x6 and every time he opens Facebook it loads for a few seconds and then chucks him back to the home screen
Tried a master reset
Tried deleting and re-installing the app but no luck

Has anyone got any more ideas please

Comments

  • lem ramsaylem ramsay Posts: 1,076
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    #2
    The Facebook update is probably buggy on that model... your friend might need to wait for a new update.

    On my S4 it happened with YouTube... I updated it and it would crash as soon as I opened it. I solved by uninstalling updates and going back to the stock version.
    YouTube is pre-installed on the Android phones and you can do that; with Facebook instead, once you redownload it, you are still gonna download the current, buggy version.
  • alanwarwicalanwarwic Posts: 28,396
    Forum Member
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    #3
    One possible cause is a fake or dodgy SD card.

    Remove the card, maybe fully reset the phone and reinstall. If it fixes it get a new card.
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