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Road accident injury compensation call
Talizman
Posts: 2,899 Forum Member
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Aiming this purely at vehicle accident incidents.
Scenario: you'd been involved in a car accident (non-fault) and was (genuinely) injured and/or suffered some sort of financial loss. You report the incident to your insurance company (company 'A') as normal and as well as taking details of damage to your car they ask if you were injured, to which you confirm you had.
They then tell you someone from the department that deals with claims for injury and out-of-pocket expenses will contact you in a day or so to discuss taking it further.
A day or so later you get a call from a legal-sounding company (company 'b') asking for you by name and the person asks you to confirm Data Protection details (ie your name, postcode, date of birth etc) before revealing the nature of the call. Once this is done they explain they were passed details of the case from your insurance company and offer their services tell assist you in pursuing a claim.
Would you find yourself being cagey or suspicious at company b?
Scenario: you'd been involved in a car accident (non-fault) and was (genuinely) injured and/or suffered some sort of financial loss. You report the incident to your insurance company (company 'A') as normal and as well as taking details of damage to your car they ask if you were injured, to which you confirm you had.
They then tell you someone from the department that deals with claims for injury and out-of-pocket expenses will contact you in a day or so to discuss taking it further.
A day or so later you get a call from a legal-sounding company (company 'b') asking for you by name and the person asks you to confirm Data Protection details (ie your name, postcode, date of birth etc) before revealing the nature of the call. Once this is done they explain they were passed details of the case from your insurance company and offer their services tell assist you in pursuing a claim.
Would you find yourself being cagey or suspicious at company b?
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Comments
In this scenario company B are a solicitor company, it's what the legal expenses cover (if included) in the policy pays for.