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IMPORTANT - You will be charged £5 for BT Sport automatically.
sodafountain
Posts: 16,863
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Everyone should receive an e-mail, I got one this morning, advising BT Sport is changing.
From 1st August, you will automatically get BT Sport Europe, and be charged £5 a month.
If you do not wish for this, you need to downgrade to just BT Sport 1 for free.
Info - http://ecomm.bt.com/optiext/optiextension.dll?ID=_CD_Bf5964I%2BEnP9kqwggmyV6M2ty86I4qsNjkPlbhizZiwo2IjgBlDxFriIe8nIhuUhdutSLHJON9CMdnCExzY75zk_X
Downgrade line - http://www.productsandservices.bt.com/products/manage/bt-sport/od-skynorcw-Qj9p2WxyJu.html?s_cid=con_email_zone_UCLcell16_CTA1_20150512_seg6
From 1st August, you will automatically get BT Sport Europe, and be charged £5 a month.
If you do not wish for this, you need to downgrade to just BT Sport 1 for free.
Info - http://ecomm.bt.com/optiext/optiextension.dll?ID=_CD_Bf5964I%2BEnP9kqwggmyV6M2ty86I4qsNjkPlbhizZiwo2IjgBlDxFriIe8nIhuUhdutSLHJON9CMdnCExzY75zk_X
Downgrade line - http://www.productsandservices.bt.com/products/manage/bt-sport/od-skynorcw-Qj9p2WxyJu.html?s_cid=con_email_zone_UCLcell16_CTA1_20150512_seg6
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Still none the wiser about BT Sport via Sky Digital. Will it be £5 extra, £5 or £9 for HD. I alaready pay £11 and it should be £16.50 - I got a reduction of £5.50 a month for one year.
This is one of the reasons I left BT for telephony. They were hopeless with customer service, and had the nerve to charge me an extra quarter of line rental AFTER I had switched to Virgin. It took me five months to get back the £182 they had over-charged me.
For BT Sport channels though I made an exception so that I could carry on watching football. For goodness sake BT get your act together and tell Sky Digital non-BT customers how much we will be paying from 1 August please!? Thank you.
Thanks
Thanks for the info. Now downgraded to BT Sport Lite. Will be leaving BT when my contract is up (September). There's no added value now, as all the Sport I watch is on BTS 2 and occasionally ESPN. No point paying a premium for broadband to get 'free' BT Sport, when I can no longer watch the things I want on it.
This sort of salesmanship is, to my mind, very negative and does not reflect well on the organisation using it. It's a sales trick which used to be reserved for the charlatan-type companies who just hope you don't notice the extra cost whilst they rake in the money.
I don't, however, hold out any hope that Ofcom will do anything. Everything I've seen of this organisation suggests to me that it is on the side of big business, not the consumer.
As I said in the other thread, BT has a track record for these kinds of tricks. They did the same with the 1571 service. Started charging for it and opted EVERYONE in by default who was already signed to the free service. I personally think it's outrageous they can get away with it, but they did back then, and they will now.
I'm afraid by downgrading to BT Sport lite you have entered into a new 12 month contract
When you are downgrading to BT Sport Lite, you are specifically asked if you wish to renew your contract for another 12 months. You have the opportunity to say yes or no.
I chose no.
Exactly!
It was something along the lines of "Do you want to sign up to a new contract, otherwise we'll start charging you for BT Sport Lite when your contract ends". I of course selected 'no', because when my contract ends I'm off.
As others have said, it gives you the option.
That's his I read it too last night, but thought I'd check back here first
How do you cancel HD?
That's his I read it too last night, but thought I'd check back here first
How do you cancel HD?
Via Sky it seems so. Possibly not via Virgin if you can get it.
There is another year of the deal where BT Sport and ESPN is 'free' within the XL package (no extra HD charge either to get these in HD) and the Daily Mail claimed the other day that XL will include BT Sport Europe at no extra charge next season....although Virgin only say that they are negotiating with BT over the new channel. So I would not bet on that. But I doubt that BT can take away ESPN until the original carriage deal with Virgin ends.
Virgin have even switched on Premiere Sport for free during the next 2 months - ostensibly to allow them to watch Copa America but more likely a 'do not leave us yet to go to BT' holding tactic whilst they do some deal with BT.
No doubt she still has her deal, and i expect it includes BT Sport Europe too now..........
She is in fact a bloke.....
Any idea when the Sky pricing will be announced?
I am in the exact same position. I only renewed my BT broadband earlier this year as I received one those letters telling me to renew all lose free BT Sport. I am not happy the HD charge is somewhat excessive and I may ditch this. BT Sport lite is worthless because most of the live content (MotoGP, WTA, Rugby, european football is on BTS2). I'm not happy about any of this and am reviewing my options.
One option is to get BT TV, go for the cheapest package which doesn't cost anything apart from a £35 activation fee and then you will get BT Sport for free...bear in mind the box connects through your aerial and doesn't have wifi.
The only downside is now I don't trust anything BT says now or in the future, they promised customers with internet free BT Sports if you renewed your contract for a further 12 months, not only that but you have to opt out with BT else it is automatically assumed you want the package.
People criticise Sky for their methods, but BT are the most sly, underhand company that I have had the misfortune to use.
He has gone rather quiet lately.
Not what I was offered when a renewed by contract late last year though...was it?
If I had known then I would have not bothered and not renewed my contract, and could then change suppliers if I so wished.
You can terminate your contract without penalty if they materially disadvantage you by changing the channels, or prices. You will have 30 days to do this when they inform you of the changes.
Which they are not allowing you do....because it is in the T&C somewhere.