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HD Channels Problem
[Deleted User]
Posts: 6
Forum Member
Hi,
I have owned a Sagemcom RT190-320 T2 for several years, and whilst not an exciting or polished box it has done it's job.
As of the middle of last yearwe finally got the Freeview HD channels which have worked fine.
But over the past 48 hours the HD channels have started to play up. The picture freezes for five seconds out of every twenty and even when the pictures are 'live' the audio sync is way out. In fact there is often no audio at all on ITV HD and 4 HD
As I say this has only just started to happen. I wondered if anyone had any ideas.
My Location is Hastings and I am very close to the broadcast mast, but get a very bad signal that needs a 20db booster to get any channels at all.
My Toshiba TV also has Freeview HD built in and does not have the same problems.
Many thanks in advance for any help you can give.
Alasdair
I have owned a Sagemcom RT190-320 T2 for several years, and whilst not an exciting or polished box it has done it's job.
As of the middle of last yearwe finally got the Freeview HD channels which have worked fine.
But over the past 48 hours the HD channels have started to play up. The picture freezes for five seconds out of every twenty and even when the pictures are 'live' the audio sync is way out. In fact there is often no audio at all on ITV HD and 4 HD
As I say this has only just started to happen. I wondered if anyone had any ideas.
My Location is Hastings and I am very close to the broadcast mast, but get a very bad signal that needs a 20db booster to get any channels at all.
My Toshiba TV also has Freeview HD built in and does not have the same problems.
Many thanks in advance for any help you can give.
Alasdair
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I have signal strengh of 40% and quality 98%.
As I said above I have a hefty signal booster to get any signal at all.
But up until two days ago I got the HD channels with no problem at all.
Many thanks for your reply, it has put my mind at rest.
It's not widespread though and not on all devices, which indicates the signal is fine, but that it's an issue with the device (otherwise we'd all have problems). Contact the manufacturer.
And my Father's Tesco Technika digibox also shows the same problem.
Both receiving from Hastings transmitter.
Bit of a pattern here...!
Thanks in advance for your help.
It seems as if the problems are resolved today. Hopefully that isan end to the matter.
Many thanks to all who helped.
Alasdair
In your OP you said you have a Toshiba TV which presumably is receiving from the same aerial and which has not experienced any problems?
If that is the case then it is unlikely to be a transmitter issue as any device receiving the exact same signals from the exact same transmitter should show symptoms of the problem. If however you have only one device having problems and others showing no signs of problems my first thought would be to look at the device having the problem.
I've noticed another difference too - whilst the fault was present, changing channels (HD), the picture would appear first with no sound, which would come in a bit later.
Now the picture and sound appear simultaneously when changing HD channels.
I'm guessing something got rebooted at the transmitter to fix this
Ian