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Tiscali Box crashes daily
[Deleted User]
Posts: 3
Forum Member
Hello
I have a Tiscali + box which i got last november and was working great until recently.
In the last few weeks it seems to crash almost daily. I think out of the last 6 things i watched on demand, only 2 played the whole way through. All the others the box shut off so had to turn it back on and fast forward all he way to where it cut off (very annoying).
Also happens when watching a regular show or anything i have previously recorded.
I know i am not the close to the exchange and the speed isn't great but it only has been happening recently.
Any suggestions?
Thanks
I have a Tiscali + box which i got last november and was working great until recently.
In the last few weeks it seems to crash almost daily. I think out of the last 6 things i watched on demand, only 2 played the whole way through. All the others the box shut off so had to turn it back on and fast forward all he way to where it cut off (very annoying).
Also happens when watching a regular show or anything i have previously recorded.
I know i am not the close to the exchange and the speed isn't great but it only has been happening recently.
Any suggestions?
Thanks
0
Comments
If it keeps happening they might change the box but I don't think it will work if it's something to do with the software. It could also be a hardware fault particular to the box.
Personally I think it's something to do with the new EPG as it didn't happen to me before that
parthena
Whenever I turn the box on it will count down to 3, then will report 'No connection - check phone line etc' and then wait for a minute before resuming the countdown 2-1.
Once it is up & running and we are watching a show it will regularly go to a black screen and the green light will go off for approx 1 minute, and then the 4 green chaser lights will come on before we can turn the box on again.
(For some reason it usually happens during the weakest link - I blame Anne Robinson! )
There was a recent thread on this issue before, which one of the MK's was looking into, but this seems to have disappeared now
Oddly enough it happened to me for the first time in ages last night whilst watching something recorded from the DSL feed a couple of days before (Discovery Channel IIRC).
Wonder if it's some sort of rogue data at the head end affecting the whole network as it's interesting that mine's done it at roughly the same time as others'..?
Was The Weakest Link being delivered by phone line or over the air?
(I'm no expert mind, just surmising idly..)
Regards,
Dave.
I don't know if it's a coincidence it happens at this time because I always do the same, get home from work, stick Eggheads on and then my other half watches SCD It Takes Two and it will crash during one of these shows.
I've been having a quite a few probs recently actually, I've posted a nice big thread about it a few minutes ago! I thought maybe my box was dying but I've noticed a lot of people seem to be having the crash problem.
This is not a generalised isssue we are aware of and are addressing? If you are experiencing issues you should really be voicing this to a technical support agent - by all means PM me numbers and I'll take a look, but if you do require urgent timely support then do phone in, thanks
Kind Regards
Chris