Multiscreen
Having a very large extension nearing completion I asked Sky about adding another box for what was multi room which (sods law) is as far away and as difficult a route as could be from the dish and asked for advice. Their final suggestion was to find an independent installer myself and pay for it myself as there was no way they would install another dish even if I supplied it and the lnb and even though it would save half the work an make a much neater job. Like everybody else on here Ive been with Sky a long time and pay them what I consider a lot of money. This is supposed to be free installation! Am I being unreasonable thinking they might be flexible or just swallow it and do as they ask? Please be gentle Ive been on here a long time but rarely post.
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If the latter, i would not trust a CS representative, they do not always know the right answer, so just order it, and wait for the installer to show up, see what he says.
You are of course right in what you say about standard installation and twelve months warranty on the dish and lnb which I must admit I hadn't considered, my mistake. I was just trying to get Sky to negotiate an amicable solution to a difficult install where I wasn't expecting their answer to be "go organize it yourself" I think I will go with Sodafountains suggestion and just deal with installer and try to work some thing out. I however appreciate you and Sodafountain taking the time to respond.
Thanks for the suggestion to get Sky Q but the idea that all the recordings from everyone in the house would be stored on the one box is a no no but again thanks everyone.
My extension when I said near completion i should have said virtually finished. You are right in what you say many people think of cabling second however the extension is fully cabled with Ethernet, HDMI, high quality audio and I have used three Sky SR102 hubs two being wireless access points to give full WiFi coverage. The one thing I mistakenly presumed was that Sky would use the quickest and easiest route which would be to fix a dish on the wall and just drill through to where the Sky box will be situated just inside rather than run around the roof across dormers which will look lousy. I have already accepted that Sky only offer a standard installation and have decided as stated previously to go with Sodafountains suggestion and be "nice" to the installer. Thanks however for taking the time to reply.
Let us know how it all goes.
well in my experience, it means surface mounted clipped to mortar cable route however long it may be.
connect to existing dish or if a massive cable run another dish maybe needed.
I cannot see a problem with this - the cable run should not matter
Or am I wrong?
Spoke to the installer when he phoned who told me it would be no problem to fit a second dish.
When he arrived (nice man) he told be he was happy to oblige but because this is a large extension and because of signal degradation he would have fitted a second dish as a matter of course anyway. As usual with Sky, the people who take our phone calls seem to have the bare minimum product knowledge and anything that isn't on their answer sheet is bluffed away.
However I'm happy with the install so thanks to all of you for your comments and suggestions.
Well done.
See, sometimes pays not to be nice and try to explain the siuation first