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my 0845 number
Mr_Tart
Posts: 635
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Years ago I purchased (for almost no money) an 0845 number and its been fine ever since. The company I purchased it from no longer exist and I do believe my account was passed to a different company. Now the time has come for me to change the termination number for the 0845 number but I have no idea who to contact.
Is there some place I can find out that anyone might know of or is it a case of contacting ofcom?
Thanks for any help
Matt
Is there some place I can find out that anyone might know of or is it a case of contacting ofcom?
Thanks for any help
Matt
0
Comments
Why are you using an 0845 number, and costing your customers (presumably you have customers) extra money over and above a call to a landline number?
Why not use a landline number, so your customers can ring you for 4p, 5p, or even free, instead of paying about 3p/4p per minute?
Personally speaking, I won't deal with companies using 0845 or 0870 numbers on principle.
You could always go for a freephone number but I imagine these cost a lot of money to operate.
Anyway, sorry I have no idea who you would contact.
However for some the benefits of 0845 are that you can point it to various numbers or route depending on time and date or whether a number is busy or not, without them being hit with a charge, as the revenue from the 0845 number covers this.
Why does a 0845 number look more professional? A landline number says where you are. 0845 or 0870 says 'remote' - it could be Walsall or Warsaw, Delph or Delhi.
I actually list a landline and an 0845 number and allow people to choose which ever will cost them the least.
0845 - 6p connection + 2p/min. 6am to 6pm and ½p/min. 6pm to 6am 7 days a week.
01/02 - 6p connection + 3.25p/min. 6am to 6pm Mon-Frid, 4.5p for up to an hour 6pm to 6am Mon-Frid and at all times at weekends.
That's better, but why have an 0845 number at all if you list a landline number?
My costs to a landline are 5p per call, Mon to Fri 8am - 6pm, free at all other times
Any call to 0845 is more expensive than that, and that's just putting money into someone else's pocket for no reason whatsoever.