Virgin Media in NW England
Howjo
Posts: 369 Forum Member
✭
HI
I live in the NW of England around the Wigan /Leigh area , for about the last 3 months , at Prime time in the evening basically had no service , very laggy and disconnects, and download speeds of less than 1 mb
superhub was changed and it made no difference
Finally just before Christmas have been told that its down to the service being overutilised , and would be sorted soon, its now at the end of January , and have just been told will be at least another 2 weeks , its about the 3rd time they have moved the ETA for restoral of service and I have had enough.
does anybody know how easy/hard it is to allocate more bandwidth to an area, as am sick of this , and dont know if its VM stringing me along or its genuine on their part
thanks in advance
I live in the NW of England around the Wigan /Leigh area , for about the last 3 months , at Prime time in the evening basically had no service , very laggy and disconnects, and download speeds of less than 1 mb
superhub was changed and it made no difference
Finally just before Christmas have been told that its down to the service being overutilised , and would be sorted soon, its now at the end of January , and have just been told will be at least another 2 weeks , its about the 3rd time they have moved the ETA for restoral of service and I have had enough.
does anybody know how easy/hard it is to allocate more bandwidth to an area, as am sick of this , and dont know if its VM stringing me along or its genuine on their part
thanks in advance
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Comments
time to leave 3 months to fix a fault is just awful
many thanks for the response