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Firefox and Flash Player

bigluke1970bigluke1970 Posts: 634
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in PC & Mac Hardware and Software #1
Hi

I usually use Firefox to browse the Internet although I also have Google Chrome and Internet Explorer.

Last Wednesday I downloaded the latest version of Flash Player to m PC.

Today I downloaded the latest version of Firefox to my PC. Unfortunately FLASH PLAYER is now not working in Firefox.

How do I get around this problem?

Is there any way of getting round it? DO I have to install an earlier version of FLash Player - how do I do that?

Regards

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    John259John259 Posts: 28,471
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    #2
    Have you tried uninstalling Flash for Firefox and then reinstalling it?
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    albertdalbertd Posts: 14,361
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    #3
    Today I have suddenly started getting error messages which say
    Adobe Flash Player 11.4 r402 has stopped working
    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    Close program
    Apparently this something to do with "Data Execution Prevention".

    The only change I have made in the last 24 hours is the experimental installation of the Pale Moon browser for the first time but this is happening whilst using Firefox.

    I am using Vista Home Premium.

    I have looked into the Microsoft Help page for "What is Data Execution Prevention?" and it says that I can turn off DEP for an individual program but I need to specify the .exe file involved, and I cannot find one for Flash. Is this a good idea anyway?

    Any suggestions folks?
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    user123456789user123456789 Posts: 16,589
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    #4
    Try the latest version:

    Flash Player 11.4.402.278 (Non-IE) http://filehippo.com/download_flashplayer_firefox/

    Flash Player 11.4.402.278 (IE) http://filehippo.com/download_flashplayer_ie/

    I have DEP forced enabled for ALL programmes, using EMET, and have no issue with Flash.

    The Enhanced Mitigation Experience Toolkit (EMET) http://support.microsoft.com/kb/2458544
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    albertdalbertd Posts: 14,361
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    #5
    I have tried to install the .278 version both from your Non-IE link above and from within the Firefox Plug-Ins update page in the Add-Ons Manager and whilst I "Installed" it from your link it is still showing as .265 in the plugins list and downloading via the update page produces an installation file "install_flashplayer11x32_mssa_aih.exe" but running it seems to do nothing.

    I have tried a PC restart but no change.

    Edit: I am using the 15.0.1 Firefox.
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    user123456789user123456789 Posts: 16,589
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    #6
    Use the flash unistaller app from the Adode web site then reinstall Flash Player 11.4.402.278 (Non-IE).
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    fmradiotuner1fmradiotuner1 Posts: 20,499
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    #7
    I also had to reinstall flash yesterday as the day before youtube just stopped working.
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    albertdalbertd Posts: 14,361
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    #8
    anniebrion wrote: »
    Use the flash unistaller app from the Adode web site then reinstall Flash Player 11.4.402.278 (Non-IE).
    I have gone right through that (including clearing out the four folders specified) and reinstalled from the Non-IE file. It gave every impression of installing, but when I check (either with http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html or Plug-Ins Manager) it is not there (even after a Firefox restart).
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    John259John259 Posts: 28,471
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    #9
    You might like to try this test and report the results back here:

    In Firefox, go to http://www.tacobelluk.co.uk
    There should be an animated bell logo near the top left corner which emits a "dong" sound when the mouse is drifted over it. Right-clicking it should bring up a context menu, the last line of which says which version of Adobe Flash Player you have installed.

    The same test can be done on any other web site that you know uses Flash if you prefer.
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    albertdalbertd Posts: 14,361
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    #10
    John259:

    "You need to upgrade your Flash Player." all over the place with that site. Same in various places with BBC News pages.
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    John259John259 Posts: 28,471
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    #11
    OK, so it seems to think there's an old version installed.

    In Control Panel, go into the option which allows you to uninstall programs. The method of accessing this varies depending on how you got it configured so I can't give precise details. Having got in there, uninstall every version of Adobe Flash Player that's listed.

    Then reboot. Probably unnecessary but possibly useful.

    Then using Firefox, visit http://www.adobe.com, download the latest version of Adobe Flash Player, and run the downloaded installation file. Be sure to untick anything unwanted such as McAfee anti-virus, Yahoo toolbar and other junkware.

    If that doesn't make it behave itself, let's hope someone with more knowledge can help.
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    albertdalbertd Posts: 14,361
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    #12
    John259 wrote: »
    OK, so it seems to think there's an old version installed.

    In Control Panel, go into the option which allows you to uninstall programs. The method of accessing this varies depending on how you got it configured so I can't give precise details. Having got in there, uninstall every version of Adobe Flash Player that's listed.

    Then reboot. Probably unnecessary but possibly useful.

    Then using Firefox, visit http://www.adobe.com, download the latest version of Adobe Flash Player, and run the downloaded installation file. Be sure to untick anything unwanted such as McAfee anti-virus, Yahoo toolbar and other junkware.

    If that doesn't make it behave itself, let's hope someone with more knowledge can help.
    I have already been right through that route twice (except that I used the Adobe Uninstaller as desribed by Annie and the install file which she recommended) and it is still not showing up in Firefox or Pale Moon.

    The only version which shows when I go to Control Panel is the one I have just installed (except it is invisible to the browsers).
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    user123456789user123456789 Posts: 16,589
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    #13
    Does Flash show up in Add/Remove programs?
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    albertdalbertd Posts: 14,361
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    #14
    anniebrion wrote: »
    Does Flash show up in Add/Remove programs?
    Yes, the version I have just "Installed".
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    John259John259 Posts: 28,471
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    #15
    albertd wrote: »
    I have already been right through that route twice (except that I used the Adobe Uninstaller as desribed by Annie and the install file which she recommended) and it is still not showing up in Firefox or Pale Moon.

    The only version which shows when I go to Control Panel is the one I have just installed (except it is invisible to the browsers).
    Annie definitely knows what she's talking about, but it might be worth trying it the ways I suggested just in case there's some subtle difference. Nothing to lose, maybe it'll work.
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    barky99barky99 Posts: 3,921
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    #16
    a couple of things have been fixed in todays release of flash player
    · Some FLV video content does not play in Flash Player on Windows (3187569)
    · Only right side audio playing in Flash Player based apps in Firefox on Windows(3289279)

    not had a flash glitch myself for a while ... so am thinking some soft of security software might be getting in way .. firewalls perhaps?
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    user123456789user123456789 Posts: 16,589
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    #17
    albertd wrote: »
    Yes, the version I have just "Installed".

    The only thing I can think of is the IE version is installed and not the non-IE one that Firefox etc... needs :confused:

    One way to check is to install both versions then you'll be sure that you have the right one installed :)
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    albertdalbertd Posts: 14,361
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    #18
    anniebrion wrote: »
    The only thing I can think of is the IE version is installed and not the non-IE one that Firefox etc... needs :confused:

    One way to check is to install both versions then you'll be sure that you have the right one installed :)
    Yes, that was it :o. Somehow I had picked up the "ax" version which is for IE. It seems to be working now.

    Now to wait and see if the original problem recurs.

    Yet again, thanks Annie. We oldies need someone like you about to sort this sort of thing.
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    user123456789user123456789 Posts: 16,589
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    #19
    Finger crossed it's fixed :)

    BTW, I'm not as young as you may think :eek: :D :cool:
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    albertdalbertd Posts: 14,361
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    #20
    Well, I am well on the way to 70! Anyway, fingers and anything else I can find well and truly crossed.
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    GroutyGrouty Posts: 34,039
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    #21
    Back on .265 here, as the .278 just constantly hung FF for me, tried allsorts to get it working, had to get the previous .265 version (11.4.402.265 (Non-IE) from here :-

    http://www.oldapps.com/flash_player.php

    Had to uninstall the .278 from windows first (Programs & Features in the Control Panel), before i could get the older .265 version.
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