EPG Problem - no sky atlantic listings

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  jedi matt Posts: 1,298

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  22/04/15 - 21:56 #2

  Woborby wrote: »

  Got a Samsung HD+ box.
  All channels have listings for the next week
  
  apart from Sky Atlantic
  which has listings for today, and up to 6pm tomorrow...
  
  and only "no information available thereafter....
  
  Only noticed it after catching up on The Following...
  
  two reboots does not solve?
  
  Anyone else have the same???

  
  Mine seems fine here. Have you got the recent version of the EPG to which I am still waiting for.

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  Sky_Guy Posts: 6,859

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  22/04/15 - 22:54 #3

  Wait and see if they appear by 6pm tomorrow.

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  Mystic Eddy Posts: 3,987

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  22/04/15 - 23:25 #4

  jedi matt wrote: »

  Mine seems fine here. Have you got the recent version of the EPG to which I am still waiting for.

  
  AIUI, Samsung and DRX780 boxes will not be receiving the R011 software.

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  [Deleted User] Posts: 232

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  23/04/15 - 01:01 #5

  I have no idea what model my Sky+ box is right now but I have what looks like it's the same issue.
  
  In my case, though, Sky Atlantic shows listings up to and including the 5.00am airing of Star Trek: Enterprise on Friday 23 April. From 6.00am (note, not 6.00pm) on Friday I only have "no listings available".
  
  This only seems to be affecting Sky Atlantic. I'd be pretty upset if Sky don't get this sorted out and I end up missing Game of Thrones, etc next week because Sky Atlantic is pretty much the only reason I have a Sky subscription any more.

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  Woborby Posts: 483

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  23/04/15 - 06:58 #6

  Harry_not_Barry wrote: »

  From 6.00am (note, not 6.00pm) on Friday I only have "no listings available".

  
  Yes, error on my part - 6Pm - still not updated....last thing there is ST Enterprise at 5-6pm...?
  
  All other channels are fine....another reboot this am did nothing...
  
  At least I know it is just not me - but hope my series links get picked up once it returns...

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  Sky_Guy Posts: 6,859

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  23/04/15 - 11:00 #7

  Its down to a data issue Sky are looking in to it.
  
  http://helpforum.sky.com/t5/Live-TV-programming/No-listings-on-Sky-Atlantic/m-p/2322986

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  sodafountain Posts: 16,863

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  23/04/15 - 11:05 #8

  Sky_Guy wrote: »

  Its down to a data issue Sky are looking in to it.
  
  http://helpforum.sky.com/t5/Live-TV-programming/No-listings-on-Sky-Atlantic/m-p/2322986

  
  Apparently fixed, according to 1 poster, at 10.50am.
  
  All working OK on the Sky+ App, as that was reported to not be showing listings either.

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  jedi matt Posts: 1,298

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  23/04/15 - 12:56 #9

  Mystic Eddy wrote: »

  AIUI, Samsung and DRX780 boxes will not be receiving the R011 software.

  
  i realised that after i posted. i hadn't read the full artcle on the EPG update properly until last night.

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  PhilH36 Posts: 26,311

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  23/04/15 - 13:03 #10

  Listings were missing last night but fixed now. Came home from work, went to watch my recording of Blue Bloods and found Sky had changed the episode and were showing a repeat without explanation. Noticed series link hadn't picked it up for next week, tried to check details for next week and just got 'no listings available', as posted by others earlier.

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  Woborby Posts: 483

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  23/04/15 - 17:18 #11

  Listings all back and so are the series links....
  Thanks all for the info...

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  Richardcoulter Posts: 30,383

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  23/04/15 - 17:58 #12

  Harry_not_Barry wrote: »

  ...Sky Atlantic is pretty much the only reason I have a Sky subscription any more.

  
  If this is the case, you might wish to consider getting a Now TV box as it works out much cheaper!
  
  Sky Atlantic has recently moved transponders, maybe this caused the problem??

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