•Virgin Media TiVo 1TB + a Virgin Media TiVo 500GB
•XL TV – with 175 channels, including 36 HD channels
•Sky Sports and Movie Collection (including HD)
•Up to 100Mb broadband (upgraded to 120Mb when available)
•Phone line and Talk Unlimited
•Plus a whole host of extras
•For £95 per month1
I note we have to cough up a fifty quid installation fee to change to the new packages, plus lose any loyalty discounts we have hammered out of them. I really see no advantage to changing, bearing in mind we get 20Mb soon and the new packages doesn't really represent good value for money.
I'm currently paying £41.90 (incl. £13.90pm for phone line) for:
V+ HD box
M+ TV – with 75 channels
10Mbps broadband
Phone line with Talk Weekends.
So they'll let me switch to the Essential Collection package and charge me £3 less and I'll get a TIVO Box and triple my broadband speed straight away?
Sounds a decent deal even if I do get charged a £49.99 "connection" fee.
My broadband speed isn't due to be doubled to 20Mbps until 2013 under my existing package.
Is this a no brainer for me to switch?
Does the £38.90pm price for Essential Collection include the recent announced price increases that have to be paid on the existing packages?
I note we have to cough up a fifty quid installation fee to change to the new packages, plus lose any loyalty discounts we have hammered out of them. I really see no advantage to changing, bearing in mind we get 20Mb soon and the new packages doesn't really represent good value for money.
So I've just seen this post about collections and I'm wondering if I've got this right. I could switch to a collection and get better broadband speed and replace my old v box with tivo box for roughly the same price I pay now.
At the moment I've got
V+ HD box
Extra V Box
XL TV
Sky Sports and Movie Collection
10mb Broadband
Phone line with Talk Evenings & Weekends.
My last bill was £87.30 if I want to pay round about the same should I go for the Premiere Collection and add sky sports and movie?
I just saved £11pm by changing to collections, no mention of any switching fee, I kept an existing freebie and he gave me a free upgrade to Phone L, make sure you build your bundle first on the website as I had to talk him through that to get the right price.
I just saved £11pm by changing to collections, no mention of any switching fee, I kept an existing freebie and he gave me a free upgrade to Phone L, make sure you build your bundle first on the website as I had to talk him through that to get the right price.
Awaiting a call back from a manager at Virgin, as when I called they said if I change my current package to Premier collection, they will upgrade my broadband to 100 mb? Told them that is not what is available via existing customers website. Will see what happens when called back.
I get the feeling that if you have TiVo already you are unable to change.
Well, I recently downgraded from 50 to 30mb to save money - it seems from the collections that I can upgrade to 60mb for £5 extra a month - more speed and less money than I was paying for 50mb.
However, the want £49.95 for an engineer visit - bit extreme since I already am capable of 50mb and have the superhub.
I'm currently considering taking up one of these offers to replace my V+ box with a Tivo box but have one question regarding the physical process of replacing the box...
Since Virgin was installed, out living room has been redecorated meaning that the cable from outside to the TV is difficult to get to now. If I opt for a new tivo box, to what extent do they have to alter the cables that run from outside my house to the box?
I asked virgin on the phone when I queried this in the past and they were very sketchy with details.
Is it just a case of switching the box over or do they need install new cables?
I'm currently considering taking up one of these offers to replace my V+ box with a Tivo box but have one question regarding the physical process of replacing the box...
Since Virgin was installed, out living room has been redecorated meaning that the cable from outside to the TV is difficult to get to now. If I opt for a new tivo box, to what extent do they have to alter the cables that run from outside my house to the box?
I asked virgin on the phone when I queried this in the past and they were very sketchy with details.
Is it just a case of switching the box over or do they need install new cables?
They use the same cable - this is what they did to me
Comments
So does that mean current 10mb BB customers will now get upgraded to 30mb?
Ben might know the answer to that,
Does that mean you get a 1TB TiVo and 500Gb TiVo for £95 + £13.90 phoneline = £108.90 ?
The old one only has 1 TiVo and V HD box which costs £93.81 + £13.90 phoneline = £107.71
http://shop.virginmedia.com/bundles/bundles-with-extras/very-impressive-package.html
http://mediacentre.virginmedia.com/Stories/Branson-conquers-time-travel-in-new-Virgin-Media-ad-2395.aspx
VIP
•Virgin Media TiVo 1TB + a Virgin Media TiVo 500GB
•XL TV – with 175 channels, including 36 HD channels
•Sky Sports and Movie Collection (including HD)
•Up to 100Mb broadband (upgraded to 120Mb when available)
•Phone line and Talk Unlimited
•Plus a whole host of extras
•For £95 per month1
The VIP collection is a 1TB TiVo box and a V HD box
EDIT: quoted price was £5 too much as well due to the second TiVo inclusion
Do VM really want to keep customers???? Not sure.
:eek:
V+ HD box
M+ TV – with 75 channels
10Mbps broadband
Phone line with Talk Weekends.
So they'll let me switch to the Essential Collection package and charge me £3 less and I'll get a TIVO Box and triple my broadband speed straight away?
Sounds a decent deal even if I do get charged a £49.99 "connection" fee.
My broadband speed isn't due to be doubled to 20Mbps until 2013 under my existing package.
Is this a no brainer for me to switch?
Does the £38.90pm price for Essential Collection include the recent announced price increases that have to be paid on the existing packages?
maybe we're getting sky atlantic HD as well!
2 V+ boxes
TV XL
Sky Movies/Sports HD
BB XL (30mb soon to be 60Mb)
Tel XL
am paying £102pm prior to the recent £2pm price hike.
I presume these new 'collections' are replacing the old bundles
i have no complaints about the V+ boxes but VM are phasing these out for Tivo.
60Mb BB would be more than enough for me when i get it ( I think my area gets its update in the next month or so)
if wanted to keep my existing TV/BB/Tel pack but have 2 Tivos either 1 x 1Tb + 1 x £500gb or 2 £500gb tivos what would i be paying
Have been looking to reduce my virign bill so if i decided to ditch Sky Sports/Moves and premium HD how much would i save?
many thanks
Ian
That's the Thread I started
http://forums.digitalspy.co.uk/showthread.php?t=1641868&highlight=will+virgin+have+any+customers+left
At the moment I've got
V+ HD box
Extra V Box
XL TV
Sky Sports and Movie Collection
10mb Broadband
Phone line with Talk Evenings & Weekends.
My last bill was £87.30 if I want to pay round about the same should I go for the Premiere Collection and add sky sports and movie?
Awaiting a call back from a manager at Virgin, as when I called they said if I change my current package to Premier collection, they will upgrade my broadband to 100 mb? Told them that is not what is available via existing customers website. Will see what happens when called back.
I get the feeling that if you have TiVo already you are unable to change.
However, the want £49.95 for an engineer visit - bit extreme since I already am capable of 50mb and have the superhub.
Think I'll phone to argue the case
Since Virgin was installed, out living room has been redecorated meaning that the cable from outside to the TV is difficult to get to now. If I opt for a new tivo box, to what extent do they have to alter the cables that run from outside my house to the box?
I asked virgin on the phone when I queried this in the past and they were very sketchy with details.
Is it just a case of switching the box over or do they need install new cables?
They use the same cable - this is what they did to me