payment made online do channels auto come back on?

Jennifer JayneJennifer Jayne Posts: 9,022
Forum Member
I've not had the channels for 2 weeks I've just made the payment that was overdue online do the channels now automatically come back on or do I have to phone up to reactivate them?

Comments

  • davetechdavetech Posts: 286
    Forum Member
    Hi,

    I am sure it normally takes 24 hrs, they may come back on after 12:00 am - 1am

    OR try re-booting they may already be back on,

    As you paid direct it should no be long, but they may have charge you a late payment fee which I think is £10

    I late paid the once, i used to pay via paypoint with a £5 charge, I phoned them the day after and they said it would take up to 5 days via this paypoint -

    I kindly said that I pay £5 and i expect it to be instant, and if it was not back on for tomorrow they could kiss good by to my sub's, within hours it was switched back on.

    regards

    davetech
Sign In or Register to comment.