You only know how good an insurance company is when you make a claim.
My brother is with Hastings but has never made a claim. I'm with LV and made a substantial claim that was handled perfectly with the loss of only 2 years NCD.
They were very sloppy with my renewal. They never sent me a reminder/renewal (nothing) until the very day my insurance was due (I received a text)
My fault too, as I should have been on the ball and known, but it slipped my mind. In the end I just renewed without looking around as time was very tight.
Their explanation. There wasn't one. They could not explain why I did not receive a renewal offer three weeks beforehand (as per usual)
On the other hand, I did put in a claim a few years ago, and it all ran very smoothly.
As with most things on the internet, folk are only too happy to shout about it if something goes wrong but say nothing if all is as it should be...
True I suppose, I might take a chance with them, they're offering everything I get at the moment including breakdown and it's over £100 cheaper than my renewal quote.
Comments
My brother is with Hastings but has never made a claim. I'm with LV and made a substantial claim that was handled perfectly with the loss of only 2 years NCD.
Here is a review of Hastings.
http://reviews.money.co.uk/Hastings-Direct-Car-Insurance.htm
Just had a quote for my renewal and it's gone up quite a bit, even though I've not claimed.
They were very sloppy with my renewal. They never sent me a reminder/renewal (nothing) until the very day my insurance was due (I received a text)
My fault too, as I should have been on the ball and known, but it slipped my mind. In the end I just renewed without looking around as time was very tight.
Their explanation. There wasn't one. They could not explain why I did not receive a renewal offer three weeks beforehand (as per usual)
On the other hand, I did put in a claim a few years ago, and it all ran very smoothly.
As with most things on the internet, folk are only too happy to shout about it if something goes wrong but say nothing if all is as it should be...
True I suppose, I might take a chance with them, they're offering everything I get at the moment including breakdown and it's over £100 cheaper than my renewal quote.