how long does it take to repair or replace console with ylod and does it cost anything since my ps3 got ylod tonight as i have been covered since october 2009 and this is the first time i have used it
If you have CP then it doesnt cost anything. They come and exchange on the doorstep and is normally within a couple of days, holidays and weekends excepted I'd presume
They use DPD couriers (here anyway) and the courier comes with a replacement sealed in a red/pink box. They cut it open in front of you. give you it and you give them your old one. no leads or anything, just the console and original HDD.
If you have CP then it doesnt cost anything. They come and exchange on the doorstep and is normally within a couple of days, holidays and weekends excepted I'd presume
They use DPD couriers (here anyway) and the courier comes with a replacement sealed in a red/pink box. They cut it open in front of you. give you it and you give them your old one. no leads or anything, just the console and original HDD.
i do have continuous play ringing them on monday to deal with it does it matter if its a pre owned console
Ring now , they are open 24/7 so you should get a replacement by mon/tue.
rang them last night they said need to contact insurers to confirm insurance then they said they will ring back by monday to sort whatever they need to sort out
got replacement at about 1pm on tuesday same model as already had, 40gb model first thing i done was put my 120gb hard drive in the console that i had bought when upgraded the original console just after i bought it only annoying thing is that i had to redownload all purchased content on the ps3 mainly rock band dlc and little big planet dlc and restart games from the start due to having to format the hard drive, apart from that happy with the service by sony
My DS3 is playing up. The left stick is wanting to constantly head down. Can I claim this on my CP ???
also, if so, do they exchange this also or just send you out another ??
Depends if the DS3 came with your PS3, if it didnt then no, if it did then yes. They will know what controller came with it via the PS3 serial number BTW.
got replacement at about 1pm on tuesday same model as already had, 40gb model first thing i done was put my 120gb hard drive in the console that i had bought when upgraded the original console just after i bought it only annoying thing is that i had to redownload all purchased content on the ps3 mainly rock band dlc and little big planet dlc and restart games from the start due to having to format the hard drive, apart from that happy with the service by sony
Hopefully now you have learned your lesson and will now do a regular back up of your gamesaves?
Depends if the DS3 came with your PS3, if it didnt then no, if it did then yes. They will know what controller came with it via the PS3 serial number BTW.
quite an old quote you dug up from me. I have a new DS3 that replaced my broken six axis
quite an old quote you dug up from me. I have a new DS3 that replaced my broken six axis
I didnt dig it up berk it was someone else i was just reading the entire thread. Hope you are your pad are happy together, it seems to have enriched your life greatly
yeah Sack, the new pad is great. Has quite a Matt finish, which I presume was to match the slims. However Sony owed me one anyway since my actual DS3 should have lasted longer. Not only does the left stick play up but think the R2 button is away on it too.
I'm tempted to open it up but fear it will all spring all over the place.
Continuous play has come in handy for me. My PS3 just suffered YLOD, and I phoned Sony this morning and a replacement PS3 will be delivered on Tuesday.
Comments
If you have CP then it doesnt cost anything. They come and exchange on the doorstep and is normally within a couple of days, holidays and weekends excepted I'd presume
They use DPD couriers (here anyway) and the courier comes with a replacement sealed in a red/pink box. They cut it open in front of you. give you it and you give them your old one. no leads or anything, just the console and original HDD.
i do have continuous play ringing them on monday to deal with it does it matter if its a pre owned console
I've had 2 replacements through it so far and its a first class service !!
Sony will contact the insurers to check everything is in order and you are still covered then they'll give you a date.
ok thanks
rang them last night they said need to contact insurers to confirm insurance then they said they will ring back by monday to sort whatever they need to sort out
Thought you bought a new one? I seen you online last night aswell.
Not taking new subscribers mate. People were abusing it so they are now only honouring the existing payers.
I did buy a new one, but I have a 120GB sitting here as a paperweight right now. Tempted just to sell it for £135.
It is a very quick turnaround, you probably will have your refurb as I type this!
How'd you get on Chanandler ???
got replacement at about 1pm on tuesday same model as already had, 40gb model first thing i done was put my 120gb hard drive in the console that i had bought when upgraded the original console just after i bought it only annoying thing is that i had to redownload all purchased content on the ps3 mainly rock band dlc and little big planet dlc and restart games from the start due to having to format the hard drive, apart from that happy with the service by sony
Depends if the DS3 came with your PS3, if it didnt then no, if it did then yes. They will know what controller came with it via the PS3 serial number BTW.
Hopefully now you have learned your lesson and will now do a regular back up of your gamesaves?
quite an old quote you dug up from me. I have a new DS3 that replaced my broken six axis
Odd that i was offered a Sixaxis then 2 weeks ago.
I didnt dig it up berk it was someone else i was just reading the entire thread. Hope you are your pad are happy together, it seems to have enriched your life greatly
I'm tempted to open it up but fear it will all spring all over the place.