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Loss of 3G voice and data services in the areas of Kingston Upon Hull, Scunthorpe, Yo

on the airon the air Posts: 1,275
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in Mobile Phones #1
Service Impact Update: Customer may have experienced dropped calls or a degradation of data services whilst they switched to other available 3G or 2G services

Incident Start Date/Time: 08/12/2011 12:46

Brand Impacted: Orange

Incident Details: Remote diagnostics and restart attempts have failed to restore the hardware component to service. An engineer is now onsite to continue investigations.

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    on the airon the air Posts: 1,275
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    #2
    Full loss is

    Loss of 3G voice and data services in the areas of Kingston Upon Hull, Scunthorpe, York, Harrogate and Grimsby.
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    on the airon the air Posts: 1,275
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    #3
    Incident End Date/Time: 08/12/2011 15:35

    Brand Impacted: Orange

    Incident Details: NPS Card replaced and ultra sites restarted after Card replacement which restored service.
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    Thine WonkThine Wonk Posts: 17,190
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    #4
    3G only? won't those phones automatically go over to T-mobile now the share is in place? people might need emergency services due to high winds at the moment with trees down and accidents etc.
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    wiltwilt Posts: 978
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    #5
    Thine Wonk wrote: »
    3G only? won't those phones automatically go over to T-mobile now the share is in place? people might need emergency services due to high winds at the moment with trees down and accidents etc.

    No they would go down to Orange 2G

    In my experience, the difference between normal Orange 3g service and no service is very little in Hull.
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    LummoLummo Posts: 7,145
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    #6
    How do you get this information? I saw you post information the other day i think for a different problem
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    on the airon the air Posts: 1,275
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    #7
    Via email
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    SkipTracerSkipTracer Posts: 2,959
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    #8
    Thine Wonk wrote: »
    3G only? won't those phones automatically go over to T-mobile now the share is in place? people might need emergency services due to high winds at the moment with trees down and accidents etc.

    A mobile phone will make 999 emergency calls not matter what network you are on, if you’re normal network is not in range then it will switch to one that is.

    AFAIK you can make 999 calls even with no sim card in the phone.
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    prkingprking Posts: 9,794
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    #9
    Emergency roaming was introduced a couple of years ago, but unless things have changed you do need a SIM.
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