I hate Barclays Bank
scruffpot
Posts: 4,570 Forum Member
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I hate barclays bank they are stupid idiots.
I have a intrest free account with an overdraft allowence of £250 which im only £79 into. they decided to close down my account and send my details to a credit collecting agency without telling me. I have my pay going in to this account. I only knew about this when pay role couldn't pay me my monthly wage and was given a cheque.
I have been into the bank had argued with them about this but they are not accepting responsiblity and that it is in the hands of the debt collectors now. Worse now they want me to pay a £50 admin fee, for there troubles, and the debt agency has added £20 on top as well
So this is why I hate barclays bank.
Ill pay them what I owe but im not paying any admin or extra fees. They can stick it where the sun dont shine.
I have a intrest free account with an overdraft allowence of £250 which im only £79 into. they decided to close down my account and send my details to a credit collecting agency without telling me. I have my pay going in to this account. I only knew about this when pay role couldn't pay me my monthly wage and was given a cheque.
I have been into the bank had argued with them about this but they are not accepting responsiblity and that it is in the hands of the debt collectors now. Worse now they want me to pay a £50 admin fee, for there troubles, and the debt agency has added £20 on top as well
So this is why I hate barclays bank.
Ill pay them what I owe but im not paying any admin or extra fees. They can stick it where the sun dont shine.
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Comments
no offense but something in your post doesn't quite add up?
They did the same to me as what Barclays did to you :mad: :mad:
I wasnt given a reason, all i was told was because of their banking policy my account was closed. I asked them so what was there banking policy the manager skirted around the issue saying that I was in my over draft, then i pointed out it was intrest free overaft there wasnt a time limit on paying it back and that i had regualr pay going into this account which more then 10 times the amount i owe them.
But he said 'it is closed now and is in the hands of the debt agency'. I said 'you can have what i owe you now in cash' he said 'no I had to go through the debt agency and pay the admin fees'
I told him to stick it where the sun dont shine and that i was going to go above him and report him and the bank.
Have to agree with this regarding National Westminster Bank.
PMSL!:D Don't mince your words do you!!
I went out with a girl who worked at Barclay's. She couldn't even count (not using a watch anyway) She often stood me up! Bloody cheek.
They also forgot once to send me a new card for a month and a half despite me phoning up and going into the bank ten times I was not amused!!
Useless!!
I've had a Barclays account for over 12 years and never had a problem. When I was a student and in debt, they never got stroppy. Now that I'm not a student, and not in debt, they're still fine.
The shear fact that the big banks have so many customers is going to lead to a fair few complaints, and none of them are exactly wonderful!
I suggest you make regular payments into the account, otherwise they'll think you're not going to pay the overdraft back and refer you to a debt collection agency.
It does to me. My experience of banks recently has been a negative one. They make a lot of mistakes, and a lot of really irritating, nonsensical decisions, which seem designed to wind up customers.
I think the OP is entirely right not to pay any admin fee, which is a virtually criminal racket anyway. I'd let it go to court and invite the press and media for coverage of their extortion.
Have you thought of contacting Paul Lewis at Radio 4's "Moneybox" programme. He's like a rottweiler with banks ~ link here
They tried to con my mum out of some money a few years back. It's a long story, but they were in the wrong. She took on their legal department and won the case. I wouldn't touch them with a very long barge pole!
Once they sent me a letter with a refund saying sorry you complained lol when I didn't even complain and they gave me £30, they have also been the only business to help me when I couldn't get credit elsewhere..
Been with them sinse I was 3.
I find it very susipicious that they could accidently close down your account for no reason, write a formal complaint to them and explain what happened and the distress that they have caused you.
Thats really unlucky scruffpot, I think you should take it further. Its unfair that they should mess about with your money for no valid reason. :eek:
It does sound like the bank has made a clerical error. The best way to deal with this is to arrange a meeting with your bank manager. Take along at least three month's worth of statements so that you can show them the the account does indeed have an overdraft facility (it states this on the statements), and that it is generally in the black and that it never went beyond the o/d limit. It's very hard for them to maintain an argument when they have incontravertible evidence in front of them. At this point, they should recall the debt from the collection agency. If they do not, whetever you do, *don't* simply refuse to pay the fees. I've seen friends try to take that kind of stance in the past and simply end up getting CCJs no matter how unfair the penalties & fees seemed. Instead, raise the issue to the FSA and ask for a preliminary investigation. Invariably, they will put enough weight on the bank to avoid you being out of pocket.
they even state you will be given 14 days notice so I should think you should have a case for not paying charges.
There are always 2 sides to every story, personally I think that we have not had the full story.
I wondered who would do the joke!
I would have if you hadn't!