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ipod touch problems

[Deleted User][Deleted User] Posts: 2
Forum Member
in Tablets and e-Readers #1
Just purchased a touch from the apple site, guess what it was a week 38 model but is faulty Home button will not work. took it to an apple store who tested it and confirmed fault . home button either does not work at all or requires pressing for about 5 seconds to make it work.Rang apple up and they are replacing but its going to take about 2 weeks for a replacement, that means it will have taken a month to get one , thats if the new one is ok.:cry:

Comments

  • [Deleted User][Deleted User] Posts: 225
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    #2
    wardpg2 wrote: »
    took it to an apple store who tested it and confirmed fault

    I take it they didn't have any in stock to replace it there and then?
  • [Deleted User][Deleted User] Posts: 2
    Forum Member
    #3
    Because i bought it from the apple store web site they washed their hands of it said i would have to go back to the apple web store to get a replacement, thats the last time i will use the web for any apple product!!
  • [Deleted User][Deleted User] Posts: 598
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    #4
    Should of took a firm stance or got them to phone the online section and sorted it if they had any in the shop.

    Good luck with the replacement , it is a thing of beauty.
  • andybno1andybno1 Posts: 6,142
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    #5
    how do you know which week touch you have?
  • Steve™Steve™ Posts: 7,286
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    #6
    FAYMONDO wrote: »
    Should of took a firm stance or got them to phone the online section and sorted it if they had any in the shop.

    Good luck with the replacement , it is a thing of beauty.

    I thought beauty was supposed to be flawless:rolleyes:

    It has more faults and bugs than an NHS hospital

    andybno1 wrote: »
    how do you know which week touch you have?

    Check the serial number, should start 98C37 (the number after the letter is the week) or something similar
  • andybno1andybno1 Posts: 6,142
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    #7
    I have 9C738 I assume that means a week 38 ipod touch? is that a good thing? lol
  • Steve™Steve™ Posts: 7,286
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    #8
    andybno1 wrote: »
    I have 9C738 I assume that means a week 38 ipod touch? is that a good thing? lol


    They all have issues [sorry], either home buttons not working, resetting, black screen or dead pixels, none of which should be tolerated or expected on a new device.
  • [Deleted User][Deleted User] Posts: 2,965
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    #9
    My Week 38 is fine.
  • andybno1andybno1 Posts: 6,142
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    #10
    my week 38 seems fine so far not had any problems besides the loverly 1.1.1 bricking bug in the update but that was soon sorted
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