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freetime services

duffman25duffman25 Posts: 963
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in Freesat #1
I have just set up my humex freetime PVR and all I get in the on demand page is BBC iPlayer and ITV player are the rest of the services only in selected parts of the country or do I need to do something to the box.

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  • grahamlthompsongrahamlthompson Posts: 18,486
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    #2
    duffman25 wrote: »
    I have just set up my humex freetime PVR and all I get in the on demand page is BBC iPlayer and ITV player are the rest of the services only in selected parts of the country or do I need to do something to the box.

    Which nation postcode did you use at setup ?

    Is your box connected to the internet ?

    Are you in the UK ?

    You should have

    BBC iPlayer, itvPLAYER, 4OD, demand 5, YouTube, Curzon Home Cinema, BBC Sport and BBC News
  • duffman25duffman25 Posts: 963
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    #3
    I am in the London area and it is connected to the internet I tried the BBC iPlayer and that works
  • grahamlthompsongrahamlthompson Posts: 18,486
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    #4
    duffman25 wrote: »
    I am in the London area and it is connected to the internet I tried the BBC iPlayer and that works

    You should have the full list. Try rebooting the box.

    Which model is it ?
  • -GONZO--GONZO- Posts: 9,624
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    #5
    Are you actually looking at the On Demand menu via the Home menu or are you looking at the On Demand section of the Guide?
  • duffman25duffman25 Posts: 963
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    #6
    I tried on the main menu and all it shows it 2 channels very weird I don't know is there a fault with some boxes
  • grahamlthompsongrahamlthompson Posts: 18,486
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    #7
    duffman25 wrote: »
    I tried on the main menu and all it shows it 2 channels very weird I don't know is there a fault with some boxes

    Which box is it ?

    HDR1000S, HDR1010S or HB1000S
  • duffman25duffman25 Posts: 963
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    #8
    Hdr1000s it has WiFi dongle plug in to it
  • grahamlthompsongrahamlthompson Posts: 18,486
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    #9
    duffman25 wrote: »
    Hdr1000s it has WiFi dongle plug in to it

    It's not an issue I have heard of before.
  • xbob26xbob26 Posts: 118
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    #10
    Have you got the latest software version on the box?
    The most recent, I believe without looking, is Jan 2014.
  • duffman25duffman25 Posts: 963
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    #11
    Yea that was the the first thing I looked at I will try a factory reset when back home and if still nothing will phone freesat see what they say
  • grahamlthompsongrahamlthompson Posts: 18,486
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    #12
    duffman25 wrote: »
    Yea that was the the first thing I looked at I will try a factory reset when back home and if still nothing will phone freesat see what they say

    I would be contacting the supplier of your box. They are responsible for the warranty.

    Is it possible to directly connect your box by a cat5 network cable to your router as a test to eliminate the WiFi link as a problem?

    Is the dongle a Humax one or a generic design ?
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