Virgin Email service
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Not sure where this should be posted, but this is a good a place as any
I note that VM are setting up their own email service and dropping Google. I am so glad, I really dislike the Google webmail dashboard- it's clunky and emails are hard to read. In comparison MS Outlook is simple and streamlined so I do hope VM are taking a leaf out of that book. The screenshots do show a decent dashboard.
Also, the VM Google mail is totally incompatible with a Windows phone and I was never able to view emails using IMAP. My Outlook 365 accounts synchronise perfectly. So I am hopeful that this will work with the new service. That will mean I will be able to stop migrating all my email subscriptions to Outlook.
I note that VM are setting up their own email service and dropping Google. I am so glad, I really dislike the Google webmail dashboard- it's clunky and emails are hard to read. In comparison MS Outlook is simple and streamlined so I do hope VM are taking a leaf out of that book. The screenshots do show a decent dashboard.
Also, the VM Google mail is totally incompatible with a Windows phone and I was never able to view emails using IMAP. My Outlook 365 accounts synchronise perfectly. So I am hopeful that this will work with the new service. That will mean I will be able to stop migrating all my email subscriptions to Outlook.
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Comments
You are better off entrusting it to hotmail.
When I tried to download my mail from the Virgin server for my account it only downloaded mails form today and yesterday and a few from January. I have something like 1000 mails on the server as I never delete them and keep them there as a back up.
How do I get it to download them all?
Not to mention the "Im not a Robot" farce.
We will see.
Lets hope they do a better job this time.
Ive noticed that as well, I was a big supporter of Virgin Media Products, I recently got rid of my TV packages and lust kept my phone and broadband.
Virgin seem to have lost their way in all aspects of customer service
Id set up rules and things with Google and everything went where I wanted it to go and I acheived inbox zero every day.
Think this is going to take much longer to sort out.
I might just stop using it and opt for a new gmail account instead!
Poor service and poor support from
I've not received any email to my ntlworld.com address since 10th September to my email client (Mac Mail) on my computer. I can access it via webmail but it is more convenient for me for the email to come direct to my email client.
Due to work I don't have time to call VM so I've left a couple of messages on their forum but as yet I've heard nothing back.
To be fair the folk helping out on the forum are being kept pretty busy as the forum is awash with email complaints/cry for help.
Yes, can send but cannot receive anything.
Virgin Media Mail- Unwanted/Junk Mail being received due to filtering issues.
We have identified the problem and an engineer is on their way.
Reference no: F003929073
Due to be fixed by
02 October 16:05
- they are not kidding.
Fortunately, I can choose where to route my emails (I use 1and1 for email and have various forwards and seperate accounts), so I have forwarded them to another mail box with built in spam filters. I received between 11:52 and 12:05 today alone I receive 6 items of cr*p.
Lets hope they fix it soon.
Patrick
North Worcestershire
Further update
Fault Ref: F003929073
The latest update is: We have identified the problem and an engineer is on their way
We now expect to have this resolved by 03 October 2015 12:05
The Virgin Media Team
Just received another update email
Fault Ref: F003929073
The latest update is: We have identified the problem and an engineer is on their way
We now expect to have this resolved by 02 October 2015 22:40
The Virgin Media Team
I got that, too, early on today. A few minutes ago it seemed OK, though.
VM's broadband has been satisfactory for me to date. That bit I like. But their customer-facing systems, such as their automated phone system, web pages and email are absolute chaos in my experience.