Anyone else listening to BBC Local Radio online noticed any random audio dropouts this week?
They appear to happen at irregular moments and it's almost like the stream has lost contact with the carrier as the stream is still live (ie not buffering) but there's no audio for a little while before it comes back.
This is dreadful, the problem has returned, so far on Geoff Barker Radio Devon, as bad as ever. I have filled in the on-line form provided on the iPlayer "contact us" link. The response to this was very poor last time we went through all this, you get a response, usually by someone who does not understand what you are saying, and you cannot follow up because all replies are allocated a fresh case number. I haven't understood why they offer case numbers because there is no facility to use them . I wrote by snail mail a detailed letter to BBC complaints about the inadequacies of the feedback system but no one investigated my complaint. Can't remember what response I got. Previous experience obviates the need to say that this is not yet mentioned on the "current issues" page.
This is dreadful, the problem has returned, so far on Geoff Barker Radio Devon, as bad as ever. I have filled in the on-line form provided on the iPlayer "contact us" link. The response to this was very poor last time we went through all this, you get a response, usually by someone who does not understand what you are saying, and you cannot follow up because all replies are allocated a fresh case number. I haven't understood why they offer case numbers because there is no facility to use them . I wrote by snail mail a detailed letter to BBC complaints about the inadequacies of the feedback system but no one investigated my complaint. Can't remember what response I got. Previous experience obviates the need to say that this is not yet mentioned on the "current issues" page.
Quicker way of reporting it is to use the problem with sound option on the report issue link underneath the programme on the Iplayer.
It's been noticed and logged within the BBC too - so it is being looked at and not being ignored (although that didn't make it an instantly-fixable job last time)
Comments
Really? I'm sure I had a 128k AAC stream the other day from one of the local sites?
Right click on the Iplayer on local stations, I've just done this for Kent, and it says the stream is 128k AAC but doesn't sound like it to me.
Radiofeeds shows 48k mono
http://www.radiofeeds.co.uk/query.asp?feedme=BBC+Radio+Kent
They appear to happen at irregular moments and it's almost like the stream has lost contact with the carrier as the stream is still live (ie not buffering) but there's no audio for a little while before it comes back.
Listen again on Radio Humberside programs seem to be affected.
Quicker way of reporting it is to use the problem with sound option on the report issue link underneath the programme on the Iplayer.
Yes, I've just listened to Roger Day from 22nd/23rd Aug with no problems.