Android Samsung Galaxy S4 'Security Policy Update' Problems

[Deleted User][Deleted User] Posts: 108
Forum Member
Hi,

Is anyone else having the problem with Samsung's 'Security Policy Update'?

It keeps popping up on my phone asking me to 'Confirm' or 'Cancel' for the new security policy. However, when I click 'Confirm', it then states that there are network problems and that it's unable to complete my request.

Is anyone else having this same problem? There seems to be a lot of people experiencing this through message boards, but no one seems to have a clue what to do!

Comments

  • Thine WonkThine Wonk Posts: 17,190
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    Yes, same here. I'm tempted to not download it even when it does work because it's Samsung's "Knox" which enables Security Enhanced Linux, which makes it harder to root and when you do root it means some apps don't work properly.

    Lots of reports of it causing issues with What's App and others if you do apply the security update. The problem is it will keep nagging until you do, with no option to say "no I don't want it". It is an issue if you want a rooted device, which personally I don't.
  • [Deleted User][Deleted User] Posts: 171
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    Same problems here. Quite bizarre actually.
  • lalalala Posts: 21,175
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    Same problem here as well.
  • [Deleted User][Deleted User] Posts: 171
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    It just came up on my S4 again there.

    On looking at it, and I'm in no way paranoid, but is it legit? The grammar is effing shocking for a start, which doesn't look professional at all.
  • lem ramsaylem ramsay Posts: 1,076
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    I have a Samsung Galaxy S4, but I haven't got this policy update.
  • FusionLadFusionLad Posts: 1,625
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    Happening too on my Three S4 :(
  • Everything GoesEverything Goes Posts: 12,972
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    Not seen it on mine. But found this on the net may help someone:

    When you click on the security policy update notification a box opens up with "App Info"click on that then click "Force Stop" It will return on reboot though!
  • [Deleted User][Deleted User] Posts: 19
    Forum Member
    same issue here, samsung s4, Three > UK

    Security Policy update failed when accepting, but since found out it is to do with samsungs new knox security

    if you like tinkering with your phone / rooting etc, I suggest you do not download

    http://www.samsung.com/global/business/mobile/solution/security/samsung-knox
  • lambylamby Posts: 3,518
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    starman251 wrote: »
    same issue here, samsung s4, Three > UK

    Security Policy update failed when accepting, but since found out it is to do with samsungs new knox security

    if you like tinkering with your phone / rooting etc, I suggest you do not download

    http://www.samsung.com/global/business/mobile/solution/security/samsung-knox

    Can you still flash your phone using Odin with KNOX?
  • lambylamby Posts: 3,518
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    Just had this from Samsung UK Twitter: rest assured we are working on resolving the issue being reported with the security enhancements update :)
  • kidspudkidspud Posts: 18,341
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    Is this KNOX update only for the S4, or should we expect it for all samsung phones at some point in the future?
  • Thine WonkThine Wonk Posts: 17,190
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    http://community.ee.co.uk/t5/Android-Devices/Samsung-S4-security-policy-update/m-p/54254

    http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Samsung-Galaxy-S4-Security-Policy-Update-fails/td-p/534264

    This is where Samsung really let themselves down, send an update to millions of phones out of the blue that then doesn't work and keeps nagging, cause users to worry it's malicious and cause networks extra support costs and hassle.

    Samsung you really are rubbish and let yourselves down sometimes.
  • RoushRoush Posts: 4,368
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    Oh dear oh dear. I wonder what alanwaric will have to say about this?

    http://www.samsung.com/global/business/business-images/resource/white-paper/2013/06/Samsung_KNOX_whitepaper_June-0.pdf

    Samsung KNOX incorporates key technologies patented by the National Security Agency (NSA)

    and

    Security-Enhanced Linux (SE Linux) is a technology invented by the NSA in 2000 and has long been established as the standard for securing enterprise Linux assets. Samsung R&D teams have worked very closely with the NSA to port and integrate this technology into Android. This port of SE Linux to Android is commonly referred to as Security Enhancements for Android, or “SE for Android”.

    It seems Samsung are colluding with the NSA to deploy back doors in all of Samsung's devices.

    Furthermore, can we continue to trust all the Linux enterprise servers out there that are running a suite of NSA 'enhancements' ?

    ;)
  • Everything GoesEverything Goes Posts: 12,972
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    Roush wrote: »
    Oh dear oh dear. I wonder what alanwaric will have to say about this?

    http://www.samsung.com/global/business/business-images/resource/white-paper/2013/06/Samsung_KNOX_whitepaper_June-0.pdf

    Samsung KNOX incorporates key technologies patented by the National Security Agency (NSA)

    and

    Security-Enhanced Linux (SE Linux) is a technology invented by the NSA in 2000 and has long been established as the standard for securing enterprise Linux assets. Samsung R&D teams have worked very closely with the NSA to port and integrate this technology into Android. This port of SE Linux to Android is commonly referred to as Security Enhancements for Android, or “SE for Android”.

    It seems Samsung are colluding with the NSA to deploy back doors in all of Samsung's devices.

    Furthermore, can we continue to trust all the Linux enterprise servers out there that are running a suite of NSA 'enhancements' ?

    ;)

    Having a NSA rubber stamp means All Your Base Are Belong To Us :eek:

    http://www.youtube.com/watch?v=8fvTxv46ano
  • daclickdaclick Posts: 3,393
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    Apparently there reason its not working is cos its crashed samsungs server or something... :/ saw about 6 customers yesterday with it and thought it was malicious
  • TijerTijer Posts: 56
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    same here... but i have just rebooted phone and the notification for the update has now gone.. finally!!

    Apps still seem to be getting stopped by this though!
  • Thine WonkThine Wonk Posts: 17,190
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    Several days this has been going on now, I hope the networks send Samsung the support bill for the waves of calls generated by the message telling the user there's an issue with their network causing it.
  • lambylamby Posts: 3,518
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    Restart your phone, i did and it doesnt come bacl.
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