Lip Sync - Amstrad
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I seem to be getting intermittent Lip Sync isues with my Amstrad HD box. These have got worse since the new EPG (I was in the 1st bunch of Amstrads to get the new EPG).
I have adjusted Lip Sync so it is fine with my TV and amplifier, however it doesn’t appear to be constant. I only get he issue on recorded programmes and it effects both SD and HD transmissions. But when I press play the Lip Sync can be way out or spot on.
If it is way out and I stop playback and start again generally its better, but there have been instances where I have had to turn the box off and restart to get the Lip Sync correct. Is this the problem that people are referring to when they say Lip Sync issues, if so is there a fix ?
I have adjusted Lip Sync so it is fine with my TV and amplifier, however it doesn’t appear to be constant. I only get he issue on recorded programmes and it effects both SD and HD transmissions. But when I press play the Lip Sync can be way out or spot on.
If it is way out and I stop playback and start again generally its better, but there have been instances where I have had to turn the box off and restart to get the Lip Sync correct. Is this the problem that people are referring to when they say Lip Sync issues, if so is there a fix ?
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Is there anything else I can do/any settings I can change if this happens again?
We've got and Amstrad HD box which we just got installed on Saturday!
Thanks
Last night I did a planner rebuild (Services 0 0 1 Select) and since then - touch wood - it's been fine. Hope this helps.
PS for anybody wanting to check their settings there's an audio sync test on the BBC HD preview, it loops round about once an hour. You have to set up a manual recording, but it's worth doing as you can use it to adjust your amp's delay perfectly.
Any other ideas, I have a new disk I purchased to increase to 1gig, is this likely to help or make things worse. I am loathed to call out sky they are going to charge me £60 for a call out to fix a problem they have created with the new EPG, and probably give me a reconditioned box to replace my perfectly good one (with the old EPG)
on the picture quality front, have you checked it's not the fact that they fixed the contrast setting so that you can adjust it, and it will have defaulted to a different setting that the one it was stuck on on the old EPG (sorry can't remember which way round they were)
As soon as the soundtrack goes out of sync I have to turn on my amp and the lip sync issue is sorted.
Sometimes it does correct itself if I leave it for a while or by changing channel.
However this has always happened even before the EPG update. :rolleyes:
Eventually spoke to a supervisor who advised me it is a known problem and they are working on a fix, she has escalated the problem. I will be contacted ASAP, not sure what this means but wont be holding my breath. If I don’t hear anything in a week or so will contact again
Thank you!
I have an Amstrad HD box, fitted in December, and have had terrible lip sync problems on HD recordings. I have picture output set to 1080i. I tried switching to the HD channel the recording was from, immediately before playing the recording, and the lip sync was then fine!
I had almost resolved to only record from SD channels because of the distraction of the lip sync!
This tip was on another forum so I claim no originality.
Shouldn't make too much difference to normal lipsync but corrects lipsync fault.
You can if you wish change it back to its original value and save again.
I ask as I have jsut a had a long telphoen call with Sky where they still deny there is a common problem.
SKY believe it is a HDD problem and that if a planner rebuild does not solve the problem then a full rest will, however I will of course loose everything I have recorded. I have replaced the hardrive and this has made no difference so I dont believe it is a HDD issue.
I would urge anyone seeing this as a problem to contact sky so at least they get some idea of the problem, if it was just my box then I would let them come and replace it but it seems to be more than just mine
If it happens, switching to an SD channel till a picture appears, then over to an HD till the picture appears will fix it for a while. Unless of course I am recording two things of the same type (ie 2xHD or 2xSD)
Output set to automatic over HDMI, but it also happens over the SCART.
So very frustrating. Had a flawless Samsung till it keeled over, replaced by a Pace with shocking picture quality then this, which has been a flaky pain in the backside. Would take a a fair bit of bartering with Sky to get them to move on this though