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Virgin train E-tickets...
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[Deleted User]
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Hi I recently booked a ticket and apparently you need to take the card used for payment but it was on my dad's card and he won't be coming. Does anyone know how important is to take the credit card? Thanks!
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"To travel, you must bring the printed e-ticket and the payment card used to make the booking.
If you don't have them, a new ticket at the full fare will have to be bought to travel."
My advise is to contact Virgin trains on the number at the bottom of ur E-ticket
I expect the original payment card is need for security, as the email with the booking number isn't sent securely
Since e tickets are only available when you've booked a specific train I suspect you've got a none refundable ticket. I'd be tempted to give virgin a ring and see what they suggest.
That's for the Fast Ticket machine rather than e tickets which are just printed out at home.
pot luck I guess.
There must be loads if instances where someone who is not travelling buys a ticket for someone else.
You say E ticket - can you print it out online in advance? If you can then it is probably just a standard line left in the information.
The same line is added to airlines bookings, but there is also a question when adding the passenger names, saying 'Are you paying for the booking?' to clarify the passenger/payer.
But in my experience, i've never been asked by an airline to show the CC that purchased the ticket, and I reckon Virgin trains will be the same.
You cannot provide the CC that paid for it, as it isn't yours. You won't be the first person in this situation. But have a copy of the booking, with ticket number to take with you. They'd be really mean if they allow a 3rd party booking to be made, with no intention of honouring it.
They may make you pay for another ticket. They can be right funny.
On a recent journey this week, the eticket was checked and the card was checked as well.
I had to cringe when the conductor and a passenger sitting at the same table as me got into a heated argument. The passenger couldn’t find one of many appendix tickets you get with those normal tickets from the machines. I am not sure which part was missing - but the conductor was going to make him pay full price again if it wasn’t found.
The passenger was getting very high rate indeed. He found it though
I got my first eticket last week. I never read everything properly and didn’t print it out. I just assumed that I would need the reference number and I would use my card at the ticket machines to print out the tickets (it’s what I normally always used to do). when this didn’t work, I queued up at the counter for ages - them behind the counter told me I needed to have already printed out of the eticket and refused to print it for me when I asked (I know, it does say very clearly print out your email first and that the station wont print it our for you - but it always said that for the other type of ticket) However, I was lucky that they had an internet cafe nearby at London Euston to print the bloody thing out.
This option is still available, but its separate to e-ticket.
I hate the 'fastticket' machines requiring not only your card but an obscure, long reference number ; because anyone stealing your credit card is going to want to collect your train tickets obviously!
maybe its just me - the Euston ones have always needed a code as well for me.
Thats the station I use too. Strange!
If I've gone on the day to collect tickets that were booked by someone else, then you can usually get away with it, but some are a bit funny - I always wonder how business people manage as their tickets are usually booked by someone else!
When I've booked tickets myself to collect at station, I've also got asked for the card and Ref nos - although this was also a train to Euston!
the problem is that etickets are not 'collected', they are printed off at home. Sometimes they are checked before you board, in which case having Dad along would do the trick, but sometimes they are checked on board instead/as well.....