BT charges £30 if you don't buy their products - I'm guessing they all do!
droogiefret
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Well they call it a stoppage charge when you change BB provider - but it's a scam by any other name. We charge you for using our products and charge you more if you don't.
I'm assuming they all do this.
I'm assuming they all do this.
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When I changed from ADSL24 to the provider i am with now i was charged a cease fee, I don't blame ADSL24, they are just passing on a stupid charge that BT charges.
Someone has to go and physically remove the jumpering in the exchange meaning that Openreach incur a cost. Apart from paying this persons wages, transport costs, tool costs, etc, you probably have to factor in a small profit too.
But don't let any of this put you off your BT bashing. :rolleyes:
Since someone seems to be permanently at our exchange, they don't have to pay anyone to go there, it seems like they are always there as there is always a couple of vans there.
why should they make a profit on disconnecting a service?
i am pretty sure if Britsh Gas charged for cutting of someone's electric there would be hell to play.
it is a licence to make money and Bt makes enough as it is, so no i don't agree witth the charge I had to pay to cease my broadband connection. I did not have to pay to cease my phone.
I agree. I do not see why someone should pay for a disconnection. Seems like an unfair constraint on a contract.
Any company could claim that such costs are individually linked to a particular customer, you can see why they would. But it's rarely true.
Do BT really send "a man" to just do one thing at an exchange? Highly unlikely.
Any way it's surely anti-competitive to charge a person for leaving a service. The fact that companies get away with this says a lot about the UKs in-their-pocket governments over the last 30 years.
If you ask them to Cancel then this incurs a cost as somone has to physicaly remove the cables at the exchange, then when you sign up with a new provider someone has to go back and put the wires back in, and in quite a few cases the ISP will pass this cost on this si known as a cease.
which is fine if you are going for another ADSL service, but some people may go to cable and or as I did go fgor a wireless service, no Mac for that.
Then they should factor that cost into the service they provide. It is just another case of rip of Britain. Pay when you join and pay when you cease. i wonder how many other countries do the same?
As I said, the problem is Bt being a monopoly and owning the exchange and lines, they can and do what the hell they like. the worse thing that happened was to stop the controls on BT.
BT Openreach should be a not for profit company as its monopoly (as should all supplies eg water if there is not a choice)
Agree, Water we got no choice, we got to buy ours from Welsh water and yet we are not in Wales.
Bt had the network for next to nothing.
But the water is Having taken the dogs for a walk I can assure you there is plenty of water here, increasing by the minute just now; the monsoon season seems to have arrived here in beautiful Wales.
We got enough water here, we got a river that runs though the middle of the city.
We got some beautiful countryside here.
Yeah you would have thought by now they would have got some other way of doing it. As i said, Bt vans always seems to be at our Exchange, I can see it when I go to work as it right next door to where I work.
It is about time we made a stand - why cant they leave the ridiculous wires where they are?
If you work in IT or telecoms and have to deal with masses of cables you'll realise why it's better to remove cabling that is not required. It makes things more difficult to manage and troubleshoot.