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Help please - no sound or pictures on sagem freesat+
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[Deleted User]
Posts: 8 Forum Member
A weird one this, which is probably something really dumb...Afetr 3 weeks of perfect operation, I can no longer see pictures or get sound on my TV feed from my Sagem freesat box. The menu etc displays, program guide updates, signal/quality strength fine, but when I select a prog to view it shows the program details (name, % way through etc) but then blanks the screen. On BBC channels it tells me to press the red button, which duly displays those options. But I can't watch an actual program. Same on radio - it shows the "header" screen, but there's no sound. I did a factory reset and retuned all the channels, all 108 appearing in the program guide, but unable to watch anything. Any clues please?
(PS I found Sagem software so much better that Humax freesat equivalent - all that 'OPT+' nonsense when you want to delete a program you've just watched from the library. Is it just me or did Humax miss a trick when moving their s/w from the old PVC9200 to the new Freesat box?)
(PS I found Sagem software so much better that Humax freesat equivalent - all that 'OPT+' nonsense when you want to delete a program you've just watched from the library. Is it just me or did Humax miss a trick when moving their s/w from the old PVC9200 to the new Freesat box?)
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I have the Sagem DTR 94 series (PVR).
The problem you describe sometimes happens to me if I've been using BBC iPlayer. You don't need to do a factory reset. Just unplug the box from the mains for 10 seconds, plug it back in, and all will be ok.
Chris.
Many thanks. Mike
Not a problem, Mike. You'll know what to do if it happens again. Glad I could be of help
Chris.
The easy way to do this is: Press GUIDE, Select the Watched Programme and Press OK as Normal then select DELETE and press OK - Its exactly the same number of key presses as playing a recording.
If the deletion instructions you have recently posted are for the Foxsat HDR,you seem to have got it wrong.
When you press the GUIDE button it does exactly that it gives you the EPG,no option to delete the programme that you have just watched.
I should of looked at the remote - I should have said MEDIA and not GUIDE - select the program as if you were going to play it - and instead of selecting a play option just select "Delete a file"
You only need Opt+ when deleting a schedule or making multiple library deletes at the same time.
Any single saved programme you just navigate to, press select and a delete button appears in the list on screen along with the play options.
I also have to laugh when you say its so much better than the Humax but you have to reboot to get a picture!
I would also like Sagem to fix this. I watched a programme via BBC iPlayer the other day. A power-off / power-on became necessary, but this time the box went back to "first time installation" mode. This caused me to lose all my non-Freesat channels, which then had to be re-tuned. The only benefit from this unwated total reboot is that the "Guide" populates much faster than it did previously. So some good did come out of it!
Chris.