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Free Tivo installation?

[Deleted User][Deleted User] Posts: 57
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in Cable #1
Hi guys, i am a current Virgin media customer, with phone BB and standard TV.

I was wondering if there are any offers out there that will allow for me to upgrade to a Tivo box for free?

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    LostFoolLostFool Posts: 90,662
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    #2
    You could try ringing up VM and threaten to cancel unless you get free Tivo installation. Some people have managed it. Just depends on what rep you get to speak to and how they are doing on their targets.
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    [Deleted User][Deleted User] Posts: 57
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    #3
    So i gave them a call, bluffed that i had a sky rep at my door offering me all sorts for £50pm

    VM has offered me, 50m BB, Talk weekends and line rental, L TV Package and free Tivo for £30.99 pm. Not too shabby
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    Ernie_CErnie_C Posts: 2,841
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    #4
    karnage wrote: »
    So i gave them a call, bluffed that i had a sky rep at my door offering me all sorts for £50pm

    VM has offered me, 50m BB, Talk weekends and line rental, L TV Package and free Tivo for £30.99 pm. Not too shabby

    ...except for your behaviour. They call it lying where I come from.
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    [Deleted User][Deleted User] Posts: 57
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    #5
    Ernie_C wrote: »
    ...except for your behaviour. They call it lying where I come from.

    They call it lying wher I come from too :)
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    mersey70mersey70 Posts: 5,049
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    #6
    Ernie_C wrote: »
    ...except for your behaviour. They call it lying where I come from.

    Perhaps we could apply the same logic to the Virgin Media adverts that have been banned by the ASA for being less than truthful over the last several years.

    Not one or two mind, well over a few dozen :o
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    56up56up Posts: 839
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    #7
    Ernie_C wrote: »
    ...except for your behaviour. They call it lying where I come from.

    Agreed. I got a genuine quote from Sky and used that. New subscribers to any service are usually wooed with low initial costs and that includes Sky, BT and TalkTalk.

    If you are out of contract VM will usually go some way to accommodate your request.
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    jwballjwball Posts: 1,248
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    #8
    Go for the XL Tv pack and you'll get it installed for nothing.
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    Ryan_AdolphoRyan_Adolpho Posts: 129
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    #9
    You can also install tivo yourself now for free. Usually a delivery charge of £20 but that's being waived at the minute
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    [Deleted User][Deleted User] Posts: 4
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    #10
    I just called them and asked for a self install but the agent insisted he would charge me the £20. Anyone actually got a free installation yet?
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    [Deleted User][Deleted User] Posts: 11
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    #11
    I always get free install and that's simply down to using the cancellation line etc and negotiating. Both my tivos were installed for free and I got the super hub 2 thrown in last time. I also had my second box upgraded from 500 gig to 1tb. But that was due to a complaint.
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    [Deleted User][Deleted User] Posts: 4
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    #12
    I can't really use the cancellation line. I've just paid up front for a year's phone line so I don't think they'd believe me :-)
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    [Deleted User][Deleted User] Posts: 11
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    #13
    Well no wonder they want to charge you then. You need to get the best deals you can when your contract expires.
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    [Deleted User][Deleted User] Posts: 4
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    #14
    I've been with them since they were Nynex. My contract expired long ago. I called them again yesterday and wheedled. They're sending it for free.
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    [Deleted User][Deleted User] Posts: 11
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    #15
    Why wouldn't they have believe you about cancelling then? Some people leave days after joining never mind with an expired contract.
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    [Deleted User][Deleted User] Posts: 4
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    #16
    Because I'd just paid them £144 for a year's phone rental a week earlier?
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    [Deleted User][Deleted User] Posts: 3,007
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    #17
    Called up to complain about a higher than average bill, was informed that VM were starting new packages the following Wednesday (this was a couple of months back) which would be cheaper. I simply said that I was interested, but hesitant due to the installation fee for Tivo, so they waived the charge thankfully. Been a VM customer for around 13 years now, so was long out of contract. Saved around £25-£30 p/m now.

    Squeaky wheel gets the grease, but don't take the mick by asking too much. End of the day the lady on the phone was very nice and understanding and seemed to want to help.
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