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Samsung 8000 3d tv blue panel light won't turn off?
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I have tried to turn the blue panel light on my samsung 8000 tv off when the tv is off and it always stays on I only want it to stay on when TV is on but whatever I set it to it just stays on any ideas why it won't turn off when TV is off
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If the retailer told you the logo LED could be switched off then I would take the issue up with them.
You'll kick yourself.....click on the whathifi link and scroll down!
I would not go mucking about with the firmware if you do not know what you are doing. Otherwise you could easily end up with a very expensive door stop.
Looking in the e-manual for this TV I did come across this little note under the section about the Light Effect
http://downloadcenter.samsung.com/content/UM/201403/20140328092721021/%5BENG%5DGPDVBEUH-1.104-0325.pdf
Page 182
One wonders therefore if your specific model has this feature? Though helpfully (not) it doesn't say which specific models have the feature and which don't.
If you scroll down a couple of pages from that section there is a bit about resetting to Factory defaults. (page 184). That might be a safer option to try first before mucking about with firmware. It will return the TV to the state it was in when you took it out of the box first time. So you will have to go through the setup again. However it might clear out any corruption in the setup and might let you turn the light on and off.
This is a brand new TV right. Why don't you go back to Currys and just say to them that you want to be able to turn off the logo like you can in the TV they have in the store. If your TV won't allow you to say you want one that does. You have spent a lot of money on your purchase and they should be offering to replace it in my opinion. If they won't budge I think you should 'phone Trading Standards.
I think you made a mistake buying it from Currys, based on all the complaints I see about their customer service, but that's no help to you now! Just out of interest what is the picture like..there aren't that many reviews at the moment.
It's not every day you spend over two thousand pounds on a TV, or even two thousand pounds on anything, unless you're a premier league footballer or a lottery winner, so I think you should receive a high level of service in return.
A company with an eye to building a customer base should ensure that all customers receive the same high level of service regardless of purchase price. Currys obviously feel that a poor level of service is best suited to their richest customers, and are saying to us that we aren't wanted.
Guess who won't be buying a 4K TV from Currys.