Laptop Keys not working

Hi,

My sister's HP laptop seems to have an odd problem, and I was hoping someone might have at least an idea of what it might be.

The u, o, p and l keys don't seem to work at all. Even when using the on-screen keyboard, these letters just won't appear. My sister has been unable to log in, or do very much at all.... On repeated attempts the 'p' key brings up a 'projected screen' menu, and the 'l' brings up a 'lock screen' menu.

If anyone has any suggestions of what to do I'd be most grateful :)

Comments

  • max99max99 Posts: 9,002
    Forum Member
    Check the 'Windows Key' isn't stuck down.
  • AbominationAbomination Posts: 6,483
    Forum Member
    That seems to be the problem... I have to keep pressing it to get those specific letters working. Have you any idea on how this could be fixed? :)

    Thanks :D
  • psionicpsionic Posts: 20,188
    Forum Member
    ✭✭✭
    Replacement keyboard are usually pretty easy to find on places like Ebay and not very expensive. YouTube also has videos showing how to replace the keyboard for many models.
  • LION8TIGERLION8TIGER Posts: 8,484
    Forum Member
    You may be able to remove the key and see what the matter is, might just need cleaning.
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