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Just got fibre today, stats aren't looking too good?

GigabitGigabit Posts: 8,768
Forum Member
We just got fibre today and the stats aren't looking too good? Do we maybe have a fault or is the line just not supposed to be capable of this speed?

Hi all, we just got fibre today. Here are the stats from the HG612 and they aren't looking too good are they?
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:	0
Last initialization procedure status:	0
Max:	Upstream rate = 10953 Kbps, Downstream rate = 52512 Kbps
Bearer:	0, Upstream rate = 10953 Kbps, Downstream rate = 52640 Kbps

Link Power State:	L0
Mode:			VDSL2 Annex B
VDSL2 Profile:		Profile 17a
TPS-TC:			PTM Mode(0x0)
Trellis:		U:ON /D:ON
Line Status:		No Defect
Training Status:	Showtime
		Down		Up
SNR (dB):	 6.1		 6.6
Attn(dB):	 23.1		 0.0
Pwr(dBm):	 12.0		 5.1
			VDSL2 framing
			Bearer 0
MSGc:		18		26
B:		239		241
M:		1		1
T:		64		56
R:		0		12
S:		0.1451		0.7026
L:		13232		2892
D:		1		1
I:		240		127
N:		240		254
			Counters
			Bearer 0
OHF:		6921056		1639418
OHFErr:		32474		25
RS:		0		1590410
RSCorr:		0		262
RSUnCorr:	0		0

			Bearer 0
HEC:		15002		0
OCD:		515		0
LCD:		515		0
Total Cells:	1631912128		0
Data Cells:	139082522		0
Drop Cells:	0
Bit Errors:	0		0

ES:		2331		24
SES:		75		0
UAS:		25		25
AS:		16125

			Bearer 0
INP:		0.00		0.00
INPRein:	0.00		0.00
delay:		0		0
PER:		2.33		9.87
OR:		82.37		25.92
AgR:		52722.05	10978.59

Bitswap:	11347/11353		304/309

Total time = 4 hours 29 min 10 sec
FEC:		0		262
CRC:		32474		25
ES:		2331		24
SES:		75		0
UAS:		25		25
LOS:		0		0
LOF:		0		0
LOM:		0		0
Latest 15 minutes time = 14 min 10 sec
FEC:		0		0
CRC:		1454		2
ES:		182		2
SES:		0		0
UAS:		0		0
LOS:		0		0
LOF:		0		0
LOM:		0		0
Previous 15 minutes time = 15 min 0 sec
FEC:		0		2
CRC:		1272		2
ES:		172		2
SES:		2		0
UAS:		0		0
LOS:		0		0
LOF:		0		0
LOM:		0		0
Latest 1 day time = 4 hours 29 min 10 sec
FEC:		0		262
CRC:		32474		25
ES:		2331		24
SES:		75		0
UAS:		25		25
LOS:		0		0
LOF:		0		0
LOM:		0		0
Previous 1 day time = 0 sec
FEC:		0		0
CRC:		0		0
ES:		0		0
SES:		0		0
UAS:		0		0
LOS:		0		0
LOF:		0		0
LOM:		0		0
Since Link time = 4 hours 28 min 45 sec
FEC:		0		262
CRC:		32474		25
ES:		2331		24
SES:		75		0
UAS:		0		0
LOS:		0		0
LOF:		0		0
LOM:		0		0

Comments

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    Mystic EddyMystic Eddy Posts: 3,987
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    Depends on what speeds you were quoted when you ordered. What's your distance from the cabinet and is it comparable to the distance following the actual route the line takes to your property?
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    GigabitGigabit Posts: 8,768
    Forum Member
    I'm just worried about the huge error counts?
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    PudpullerTMPudpullerTM Posts: 1,800
    Forum Member
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    Gigabit wrote: »
    I'm just worried about the huge error counts?

    your synced at 53 meg and are probably about 800 metres from your cab

    DLM may slow you down a little to reduce errors but shouldn't lose too much

    get the latest update to h612 stats to see if g.inp is enabled on your line
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    ba_baracusba_baracus Posts: 3,236
    Forum Member
    ✭✭✭
    If it works ok without falling over all the time, then just use it as it was intended, instead of obsessing over the stats.
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    The SackThe Sack Posts: 10,412
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    Gigabit wrote: »
    I'm just worried about the huge error counts?

    this is why you shouldn't have unlocked the modem, do a speed test if it is what you expected then life is all good, move on.

    Its FEC errors you need to fret over and you have non.
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    [Deleted User][Deleted User] Posts: 0
    Forum Member
    wouldnt worry too much if its running good.
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    GigabitGigabit Posts: 8,768
    Forum Member
    The Sack wrote: »
    this is why you shouldn't have unlocked the modem, do a speed test if it is what you expected then life is all good, move on.

    Its FEC errors you need to fret over and you have non.

    Sorry but you're wrong. FEC errors are those which have been corrected. They are only corrected on an interleaved line (this line is not interleaved, it is on fast path). They do not affect the throughput of the connection as they are corrected.

    It is SESs that one needs to worry about. When they occur, packets have to be physically re-sent which delays them and thus slows down the throughput of the connection.
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    GigabitGigabit Posts: 8,768
    Forum Member
    So I think we might have a fault.

    Switched routers and the attenuation has dropped from 23dB to 18dB. Surely this isn't right?

    The other thing is that the upstream SNR dropped from 6 to 3dB in a few minutes during the day today. This caused quite a number of upstream CRCs and error seconds. It recovered but this is not supposed to happen.

    Is a fault likely?
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