Options

Help - Why is my laptop battery not charging!

SirMickTravisSirMickTravis Posts: 2,607
Forum Member
✭✭✭
I bought this laptop for £100 recently. Seemed to be functioning okay, so I thought what the hell. However for some reason this evening the battery isn't charging. And yes it's plugged in at the mains. Probably got about 10 minutes left. Any suggestions?

Comments

  • Options
    John146John146 Posts: 12,926
    Forum Member
    ✭✭
    Presume the charger is functioning ok?
  • Options
    CroctacusCroctacus Posts: 18,298
    Forum Member
    ✭✭
    The jack is broken and so the charge isn't getting through. Common problem. I've had it twice but thankfully not had to pair for the repairs as done under insurance.
  • Options
    IzzySIzzyS Posts: 11,045
    Forum Member
    ✭✭
    Off the top of my head, have you double checked the connection at the block (unit? im not sure its official name). I only ask as I had the same issue only a week or two ago but I hadn't realised the charging lead had very slightly come loose at that end (I forgot it even had a separate connection there), even though the plug was fully plugged in, so I just had to push it fully back in to the unit and then it worked again...it isn't necessarily noticeable that its slightly come out?. Otherwise the battery might be dud but you can buy non-OEM ones fairly cheap on Amazon, i got a replacement one a few years ago for under £50, £25 or something?.
  • Options
    AndrueAndrue Posts: 23,366
    Forum Member
    ✭✭✭
    I'd suspect the battery pack. They are usually quite cheap on Amazon.
  • Options
    BunionsBunions Posts: 15,023
    Forum Member
    ✭✭
    There's probably a battery app out there somewhere that would allow you to run a diagnostic on it.

    If it's an HP - the Support Assistant has one.
  • Options
    Si_CreweSi_Crewe Posts: 40,202
    Forum Member
    If it's a fault with the battery then the laptop should still work without problems as long as it's plugged into the mains.

    The OP seems to be implying that the battery is draining, which would suggest there's a problem somewhere between the wall socket and the power connector on the laptop.
  • Options
    [Deleted User][Deleted User] Posts: 29,701
    Forum Member
    ✭✭✭
    Si_Crewe wrote: »
    If it's a fault with the battery then the laptop should still work without problems as long as it's plugged into the mains.

    The OP seems to be implying that the battery is draining, which would suggest there's a problem somewhere between the wall socket and the power connector on the laptop.

    I agree
  • Options
    MissWalfordMissWalford Posts: 728
    Forum Member
    ✭✭
    Normally if there is a battery problem the battery light normally flashes amber. On mine anyway.
  • Options
    Jason100Jason100 Posts: 17,222
    Forum Member
    ✭✭
    Been watching a lot of that porno again Mick? That usually drains a battery out.
  • Options
    [Deleted User][Deleted User] Posts: 45
    Forum Member
    If it's the battery charger have you tried changing the fuse in the plug - it worked for me once. I seem to go through a ridiculous amount of laptop chargers. I bought two from Amazon the last time I needed a replacement so that I have a spare ready just in case. I think I'm just too heavy handed.
  • Options
    SirMickTravisSirMickTravis Posts: 2,607
    Forum Member
    ✭✭✭
    Jason100 wrote: »
    Been watching a lot of that porno again Mick? That usually drains a battery out.

    Hah! No I haven't. The transformer does get very hot sometimes though.

    If what the person above is ayin gis correct, it's not the battery that's the problem, but the connector. I had that embarrassing experience today when you take something that isn't working back to a shop, they test it and it works fine. So I'll try it again when I get home. It was charging slowly in the shop. About 1% a minute. Just thinking about i now though, that might mean that it will still charge but too slowly if you're using the computer for anything substantial, so the charge goes.
  • Options
    Turnbull2000Turnbull2000 Posts: 7,588
    Forum Member
    What is the model of laptop? I had a this happen to myself once, and managed to buy the port component off eBay and replace it.
  • Options
    MaxatoriaMaxatoria Posts: 17,980
    Forum Member
    ✭✭
    The first 2 things it could be is a duff power brick, check with a multimeter and the other would be the DC jack where the power brick connects has become damaged and depending on the make/model it can be a 5 min job or a hour long job depending
  • Options
    GneissGneiss Posts: 14,555
    Forum Member
    ✭✭
    Croctacus wrote: »
    The jack is broken and so the charge isn't getting through. Common problem. I've had it twice but thankfully not had to pair for the repairs as done under insurance.

    Yes a common problem, sometimes they just need re-soldering. My wife got a Laptop for precisely that reason, it cost the princely sum of £2 to get a replacement and fix it.
  • Options
    AndrueAndrue Posts: 23,366
    Forum Member
    ✭✭✭
    Si_Crewe wrote: »
    If it's a fault with the battery then the laptop should still work without problems as long as it's plugged into the mains.
    Maybe, maybe not. My last battery developed a fault whose symptoms were that while plugged into the mains my laptop would periodically alternate between mains source and battery source. I thought it was the power jack but took a gamble and replaced the battery. Since doing that the laptop has been fine.

    That shows that a battery can cause some computers (my laptop is an Acer) to switch sources. If the battery is completely dead and it caused the computer to switch from mains to battery source the computer would obviously die.
  • Options
    FooxFoox Posts: 1,052
    Forum Member
    ✭✭✭
    you need a new charger.
  • Options
    RorschachRorschach Posts: 10,818
    Forum Member
    ✭✭
    It's also possible that if a laptop gets too hot the battery sensor gets confused and either believes it is full or that it's not even there so it doesn't bother to charge. This has certainly happened to me at least once.

    If this is the case then once you let the machine cool down the battery may start taking a charge again.
  • Options
    Si_CreweSi_Crewe Posts: 40,202
    Forum Member
    Andrue wrote: »
    Maybe, maybe not. My last battery developed a fault whose symptoms were that while plugged into the mains my laptop would periodically alternate between mains source and battery source. I thought it was the power jack but took a gamble and replaced the battery. Since doing that the laptop has been fine.

    That shows that a battery can cause some computers (my laptop is an Acer) to switch sources. If the battery is completely dead and it caused the computer to switch from mains to battery source the computer would obviously die.

    Removing the battery and running the PC solely from the mains could easily test this.

    I know some chargers are pretty borderline and if you're running the PC while the battery is charging they charge slowly but the charger should always be able to supply enough juice to power the PC and charge the battery to some extent.

    This was something you had to be particularly careful about with Dells.
    The made a heap of chargers that all looked identical but all had different power ratings and if you plugged, say, a 200w charger into a fairly chunky machine it'd take hours to charge the battery and, if you paid close attention, you'd sometimes see a message, as part of the POST, warning you that the input supply might be insufficient to run the PC and charge the battery.

    Maybe worth looking at the manual and ensuring you have a PSU of the correct type?

    1% a minute doesn't seem that bad, IMO.
    You're looking at around an hour and a half to fully charge a battery while the PC is working and that's not awful as long as it's reliable.

    I tend to be rather pessimistic about stuff like this.
    What you saw WAS a fault and, as a rule, faults don't cure themselves. All that's gonna happen is that it'll go away for a while, until the next time it causes inconvenience.

    As my first boss used to say "The first thing to do with an intermittent fault is to cane the bastard until it becomes a permanent fault and then you can fix it".

    If it was me I'd be running benchmarking software, games and anything else I could find which puts the maximum possible load on the PC until the fault can be replicated and then investigate it further.
Sign In or Register to comment.