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Does anyone know the Argos returns policy for mobile phones ?
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Hi all,
Does anyone know the Argos returns policy for mobile phones?
I have a Nokia 6230i, which is less than a year old but has a couple of problems. Firstly, the power button is very temperamental and secondly the phone doesn't always recognise the memory card.
I think the phone is also covered by the Argos mobile phone insurance which was bought at the time of purchase - I just need to find the receipt.
If I decide to take it back what will my options be - replacement, refund or credit note?
I've also noticed that the price is now £69.99 and they have limited stock. I paid £99.99 or maybe slightly more. Does this mean if I had a replacement they would offer me the £30 or so as a refund or credit note?
Many thanks in advance for any advice.
Cheers,
Steve.
Does anyone know the Argos returns policy for mobile phones?
I have a Nokia 6230i, which is less than a year old but has a couple of problems. Firstly, the power button is very temperamental and secondly the phone doesn't always recognise the memory card.
I think the phone is also covered by the Argos mobile phone insurance which was bought at the time of purchase - I just need to find the receipt.
If I decide to take it back what will my options be - replacement, refund or credit note?
I've also noticed that the price is now £69.99 and they have limited stock. I paid £99.99 or maybe slightly more. Does this mean if I had a replacement they would offer me the £30 or so as a refund or credit note?
Many thanks in advance for any advice.
Cheers,
Steve.
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If your phone is outside of 30 days then it has to be sent off for repair, which can take between 14 - 21 days usually. You won't get a hire phone or anything. However if you have the extra insurance Im pretty sure you can either get a replacement or refund for the original price, however if you got a replacement you wouldn't get the difference back because the phone has been reduced.
To go back to Argos to get it repaired, refunded or replaced (if you have the insurance) you will need your receipt or else they can't do anything.
By the way I think if you decided to get the refund through the insurance then it will be refunded in gift vouchers. However once you claim off the insurance it becomes void so you will have to buy it again if you want it.
Hope that helps!!
I got my money back.
Problem comes with your insurance though for further than a year warranty. Your receipt holds the details of insurance and as you've lost that then it is as if you don't have the insurance.
To be fair, Argos do not make the goods that they sell so if an item was faulty when you bought it then most likely it came that way from the factory. If you bought a naff brand in order to save money then maybe you should buy better quality products in future.
Congrats, that's one of the longest periods between posts that I've seen ... 2007, 4.5 years :eek:
just stop it, its not funny.
I was looking for info on the above subject in Google and found a link to this thread. Lots of people find threads this way so they can soon become active again.
Maybe it's still open as the site admin know the information is still current? If it wasn't I wouldn't have posted here as I am not a plonker or a sarcastic idiot that has nothing better to do than scour threads all day looking for large age gaps between postings so they can add their two pennies worth of irrelevant, unnecessary, pointless, off-topic comments!
Also if your still convinced your right and think I am a thread grave digger then that makes you a thread grave digger troll,
I guessing that worse so go to bed will you.
Well I must admit I have done this myself in the past via internet search engines.:eek:
I join a thread that is years out of date but dived in not realising the age of the thread but the info was relevant.
On the AVF forums they have a flag comes up telling you the thread is old and it may be better to start a new thread. It does not stop you reviving old threads but it does tell you, you are.
Food for thought.
BTW...back on topic:D (this one is still relevant IMO) Argos’s 16 day money back no question asked applies to hardly any thing now. I brought a network adapter in there the other day and even that has no, no quibble free return. Basically buying from Argos now is like buying on the internet but with no Distant Selling Rules to protect you.