Unexpected shutdown
Smithy1204
Posts: 4,352 Forum Member
✭✭✭
My laptop unexpectedly shut down earlier this evening, so I was just wondering if I could have some help.
The information from the error report says this:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Files that help describe the problem
Mini010208-01.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 101
BCP1: 00000061
BCP2: 00000000
BCP3: 88470120
BCP4: 00000001
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
I haven't added any new hardware etc or anything like that, I don't think. I'm doing a virus scan atm, just in case, but I was just wondering if anyone could help me out (bearing in mind that I am really bad with computers...:o)
It's an HP Pavilion dv6500 laptop, if that makes any difference, and I'm using Vista with it.
Thank-you.
The information from the error report says this:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Files that help describe the problem
Mini010208-01.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 101
BCP1: 00000061
BCP2: 00000000
BCP3: 88470120
BCP4: 00000001
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
I haven't added any new hardware etc or anything like that, I don't think. I'm doing a virus scan atm, just in case, but I was just wondering if anyone could help me out (bearing in mind that I am really bad with computers...:o)
It's an HP Pavilion dv6500 laptop, if that makes any difference, and I'm using Vista with it.
Thank-you.
0
Comments
If it was on a soft surface when this happened it could be an overheating problem.
Run out of ideas now...
Mini010208-01.dmp
if you go to the windows folder directory in explorer,and expand it,you should see a minidump folder which contains the file above.
There is software which can read the contents of a minidump and give you a good idea of the item which is causing the problem.
A person on this link has the same minidump error code as you have,his error was usb related.
http://forums.techarena.in/showthread.php?t=886635