searching for listings.. searching for listings

Bill Clinton · 08/01/15 - 06:15

The box seems to be plagued by "searching for listings" when searching up the guide or flicking through channels whilst tuned to a channel, most infuriating, instead of showing what is on each channel it displays "searching for listings" for a while instead, how do you manage to stop it?

Radiomike · 08/01/15 - 08:28

Rebooting the box and allowing the EPG to repopulate itself after doing so would be my first line of attack.

gianni · 08/01/15 - 09:51

That worked for me for about a week, then had to reboot again.

This has manifested itself since the latest software update: R010.070.87.00P / 973005 on a Samsung box.

marshal.beej · 08/01/15 - 10:24

gianni wrote: »

That worked for me for about a week, then had to reboot again.

This has manifested itself since the latest software update: R010.070.87.00P / 973005 on a Samsung box.

Intersting My Samsung was the other away around. Was forever searching for listings in the EPG, it then upgraded to the new software and the problem has gone away

Marti S · 08/01/15 - 11:58

I keep getting this intermittently on my pace box, although I need to reboot it weekly since R10 so dosen't happen so often since the update.

Matt35 · 14/01/15 - 19:23

Having this problem at the moment. Also looking at the next day listings it takes a while to find programs.

mjr · 14/01/15 - 19:31

If you turn the Standby Mode to Eco you'll get a reboot every night, providing the box isn't recording anything else or being used.

Matt35 · 14/01/15 - 19:48

mjr wrote: »

If you turn the Standby Mode to Eco you'll get a reboot every night, providing the box isn't recording anything else or being used.

What time does it go off when in eco?

Nsewell · 14/01/15 - 20:02

Matt35 wrote: »

What time does it go off when in eco?

3am, unless there is a recording scheduled in which case it will be delayed until after the recording has finished.

[Deleted User] · 15/01/15 - 21:22

i have noticed recently both my drx 890 boxes have problems with listings that are missing on days 5,6,7 ahead...a planner rebuild fixes this but seems to happen more ofthen lately

[Deleted User] · 16/01/15 - 10:27

Phoned Sky this morning...we have had this problem with both Sky boxes...apparently the updates had messed up a lot of customers Sky....we were talked through how to reset the boxes....they are fine now..(.touch wood.)....we did not loose anything that was previously recorded either..

sodafountain · 16/01/15 - 10:43

Anne_Kirkby wrote: »

Phoned Sky this morning...we have had this problem with both Sky boxes...apparently the updates had messed up a lot of customers Sky....we were talked through how to reset the boxes....they are fine now..(.touch wood.)....we did not loose anything that was previously recorded either..

Probably a planner rebuild then, and the problem will probably come back, if there is a firmware error.

Rich_L · 16/01/15 - 12:00

Same here and I was getting picture break ups and brief blue screen this morning on most channels.

jthspace · 16/01/15 - 19:34

My Sky HD+ box started playing up a few days ago, searching etc. but the planner eventually populated. A couple of days ago, items in the planner to record in the future disappeared from the list and it only showed recordings already made. Also the schedule never refreshed and if you looked at a description and moved down an entry the description never changed.

Last evening, I switched it off, left it a few minutes and turned it on. The Sky logo came up for a few minutes and then switched itself off. I repeated the switch off / wait / switch on and its been OK since then.

Jeff

Bill Clinton · 17/01/15 - 01:21

jthspace wrote: »

My Sky HD+ box started playing up a few days ago, searching etc. but the planner eventually populated. A couple of days ago, items in the planner to record in the future disappeared from the list and it only showed recordings already made. Also the schedule never refreshed and if you looked at a description and moved down an entry the description never changed.

Last evening, I switched it off, left it a few minutes and turned it on. The Sky logo came up for a few minutes and then switched itself off. I repeated the switch off / wait / switch on and its been OK since then.

Jeff

As long as it doesn't put all the recordings on there in jeopardy if you do that I could try that.

[Deleted User] · 19/01/15 - 15:55

.Anne_Kirkby
what did they tell you to do planner rebuild works fine then few days later back to square one.....

f_196 · 19/01/15 - 21:46

I'd put up with this problem for a week until yesterday.

Did a full-on "red light" switchoff and back on again. Problem went away.

newyorkcitygirl · 20/01/15 - 16:24

This is happening more frequently now. Reboot and rebuild sorts it out but only for a week or so. Getting really annoyed now as keep missing shows on series link.

Are Sky going to do anything about this?

gianni · 20/01/15 - 18:34

Same here.

What seems to be happening is that the reboot successfully populates the EPG and listings for the following week but then the box doesn't keep them up to date with rolling refreshes.

Hey there!

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