I said I'd fax my chosen form for the address check, but I'd rather email it now! Which email address do I send it to, if anyone knows?
To answer my own question...
also to ask for anyone's confirmation!
Which one of these is the right email to send my form to?
<mycare@o2mail.co.uk> (the email address they sent to say to contact them)
OR
<onlinevetting@o2.com> (at bottom of the email they sent me, with phone and fax number)
God sake, if it's not one thing with Mobile Service Providers, it's another...
Nothing's ever straight fwd like they used to be (should be) :rolleyes:
To answer my own question...
also to ask for anyone's confirmation!
Which one of these is the right email to send my form to?
<mycare@o2mail.co.uk> (the email address they sent to say to contact them)
OR
<onlinevetting@o2.com> (at bottom of the email they sent me, with phone and fax number)
/o2 wanted TWO forms of address check from me - not that they actually TOLD me this... they just didn't activate my phone and told me they were waiting for address confirmations when I called!
Anyway, after asking for it to be faxed or scanned and emailed, they then offered to take details over the phone and authorised my account in under 5 minutes. A call back to them to ask to do this might save you some time. I simply read out my credit card number and driving licence number and they checked the addresses matched mine. Easy.
Comments
Nothing's ever straight fwd like they used to be (should be) :rolleyes:
To answer my own question...
also to ask for anyone's confirmation!
Which one of these is the right email to send my form to?
<mycare@o2mail.co.uk> (the email address they sent to say to contact them)
OR
<onlinevetting@o2.com> (at bottom of the email they sent me, with phone and fax number)
Anyway, after asking for it to be faxed or scanned and emailed, they then offered to take details over the phone and authorised my account in under 5 minutes. A call back to them to ask to do this might save you some time. I simply read out my credit card number and driving licence number and they checked the addresses matched mine. Easy.