Help with email address.

Mollybe · 08/01/13 - 10:38

Hi

I have been trying for ages to find an email address and have had no success whatsoever. Google is not my friend today.

I want to email Nigel Kendrick, Managing Director of the Bradford Exchange.

I thought I would ask on here as DS'rs are usually really good at this sort of thing.

Can anyone help?

[Deleted User] · 08/01/13 - 10:56

Have you seen this site, some email addresses there.

http://exchange.expertit.ltd.uk/db4/company_id/10734/companyname/The-Bradford-Exchange.html

butterworth · 08/01/13 - 10:57

You could send him a message via LinkedIn ?

http://www.linkedin.com/profile/view?id=416753&authType=NAME_SEARCH&authToken=DUNm&locale=en_US&srchid=ffdfe030-60af-4b5c-840e-c477a9338745-0&srchindex=1&srchtotal=8&goback=%2Efps_PBCK_nigel+kendrick_*1_*1_*1_*1_*1_*1_*2_*1_Y_*1_*1_*1_false_1_R_*1_*51_*1_*51_true_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2_*2&pvs=ps&trk=pp_profile_name_link

Mollybe · 08/01/13 - 11:01

woodbush wrote: »

Have you seen this site, some email addresses there.

http://exchange.expertit.ltd.uk/db4/company_id/10734/companyname/The-Bradford-Exchange.html

Yes I have been on that website but the email address is for someone who is less than useless.

I tried Linkedin but you have to join to get any info.

[Deleted User] · 08/01/13 - 11:04

what I tend to do in situations like this is go onto the organisation's website and try to see if they have any email address listed, that way you can work out the address structure - e.g. firstname.lastname@etc etc. Then you can take a pretty good guess at what the address of the intended contact is going to be.

This has worked for me on many occassions as most organisations have a single email address structure.

butterworth · 08/01/13 - 11:06

Mollybe wrote: »

I tried Linkedin but you have to join to get any info.

You don't really get any more info if you join, but you do have the facility to send him a message, and it's free.

However, one of the testimonials for him imply that he is A managing director, not THE managing director. Not sure exactly how they are set up, but is he definitely the person you need ?

joiji · 08/01/13 - 11:33

Most companies use the persons name, the contact email is customers@brad-ex.co.uk so try variations of his name such as nigel.kendrick@brad-ex.co.uk etc

Mollybe · 08/01/13 - 11:34

I was given his name by Customer Service but they are a bunch of muppets so who knows.

I just want the head honcho

Gogfumble · 08/01/13 - 11:43

If you do get him, ask him to stop sending me crap in the post. I bought one thing from them, years ago and still get 2-3 "offers" a week through the post.

joiji · 08/01/13 - 11:45

I've just read a few complaints about them and the company have responded with contact llewis@brad-ex.co.uk or scrawshaw@ looks like they use initial then surname for email addresses.

Looks like customer service manager is Leann Lewis

Mollybe · 08/01/13 - 12:02

joiji wrote: »

I've just read a few complaints about them and the company have responded with contact llewis@brad-ex.co.uk or scrawshaw@ looks like they use initial then surname for email addresses.

Looks like customer service manager is Leann Lewis

She is the one who is useless.

joiji · 08/01/13 - 12:20

You could try contacting her again, set out what you expect from her and by when and if you are not satisfied with their response you will be contacting the local /national press and consumer program's which considering the amounts of complaints and articles found on the Internet regarding their service/products is sure to be of interest. The Telegraph published an article Oct 2012 regarding the poor quality of their products.

Mollybe · 08/01/13 - 12:47

Unfortunately, I can't tell you about the quality of their products as mine hasn't arrived yet even though it was 'guaranteed' for Christmas.

Since then I have spent £17 in phone calls and been promised return calls 3 times, but none have happened.

One advisor told me I had to get off the phone so she could take other calls.

Hence me wanting to contact the CEO, MD whatever?

Hey there!

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