I am actually thinking of leaving Sky for Plusnet as Fibre prices are much cheaper as my area is due to be activated in Sept-14
I've been used to Sky not having any traffic management and consistent speeds 24 hours a day with no slow downs. However I've heard there is some sort of Traffic Management system in place with plusnet? If so, Does anyone know what this is like? and how badly it will affect services such as my VoIP, Games and P2P?
"Plusnet to hike phone costs – but you can leave penalty-free if you're hit".
I signed up on a 2 year retention deal in May and paid 12 months line rental in advance, they assured me the price would not rise during the 2 years. I have emailed them to ask if I will be affected, if it's just phone calls I use 18185 so won't be affected. If they do want more money from me, I'm off.
I went to Plusnet from Talktalk,due to poor speed and problems talking to people half way across the world.
the service has been great,lovely to talk to a UK based call center,
BUT,
never got the speed promised,
Openreach checked the line,(also owned by BT),was promised about 5mbps,getting
2.6mbps,I am about a mile from the exchange,the excuse is ,they used alluminium
instead of copper,and they have de graded,
Openreach checked the line,(also owned by BT),was promised about 5mbps,getting
2.6mbps,I am about a mile from the exchange,the excuse is ,they used alluminium
instead of copper,and they have de graded,
in which case it will be the same no matter which ISP you go with.
Mine is now finally installed. Speed is good. Took a week and a half to get going though thanks to bt openreach issues. Plus net refunded my first bill and extended the discount offer from 9 months to 12 to compensate.
Topcashback also worked realy well and have now received £110. Would recommend it if anyone is thinking of switching
was with 02 for years changed about 6mths ago it has been dropping out occasionally but i just log into the router and change the chanel and problem solved, considering I was paying nearly 60 quid in total for bt phone line and 02 broadband im very happy as my biggest bill has been 28 for both with plusnet.
was with 02 for years changed about 6mths ago it has been dropping out occasionally but i just log into the router and change the chanel and problem solved, considering I was paying nearly 60 quid in total for bt phone line and 02 broadband im very happy as my biggest bill has been 28 for both with plusnet.
I've been with PlusNet for 18 months. Everything was working properly until the Internet connection failed this week. I phoned them on several occasions and they were unhelpful. They wouldn't admit that there was a fault. My OH plugged in an Ethernet cable that they sent us during installation. The cable is tiny, so small that our computer has to be right next to the router.
I have requested a MAC code and will be leaving them ASAP. I have learned that paying that little extra, you get a much better service. PlusNet are cheap but if anything goes wrong, don't expect a solution!!
I've been with PlusNet for 18 months. Everything was working properly until the Internet connection failed this week. I phoned them on several occasions and they were unhelpful. They wouldn't admit that there was a fault. My OH plugged in an Ethernet cable that they sent us during installation. The cable is tiny, so small that our computer has to be right next to the router.
I have requested a MAC code and will be leaving them ASAP. I have learned that paying that little extra, you get a much better service. PlusNet are cheap but if anything goes wrong, don't expect a solution!!
One reason why I use BT for the landline, but I use an ISP thats called Entanet and they are good. It's very rare to have any downtime, constant speed that is the highest in the area and the communication is good to the support centre.
It's a bit more expensive than a 'bundle' from the likes of Plusnet, but you get what you pay for.
One reason why I use BT for the landline, but I use an ISP thats called Entanet and they are good. It's very rare to have any downtime, constant speed that is the highest in the area and the communication is good to the support centre.
It's a bit more expensive than a 'bundle' from the likes of Plusnet, but you get what you pay for.
Comments
The following link explains PlusNet traffic management policies.
http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml
Brian
http://www.moneysavingexpert.com/news/utilities/2014/08/plusnet-to-hike-phone-costs-but-you-can-leave-penalty-free-if-youre-hit.
"Plusnet to hike phone costs – but you can leave penalty-free if you're hit".
I signed up on a 2 year retention deal in May and paid 12 months line rental in advance, they assured me the price would not rise during the 2 years. I have emailed them to ask if I will be affected, if it's just phone calls I use 18185 so won't be affected. If they do want more money from me, I'm off.
the service has been great,lovely to talk to a UK based call center,
BUT,
never got the speed promised,
Openreach checked the line,(also owned by BT),was promised about 5mbps,getting
2.6mbps,I am about a mile from the exchange,the excuse is ,they used alluminium
instead of copper,and they have de graded,
I can barely stream BBCiplayer on HD,
in which case it will be the same no matter which ISP you go with.
Topcashback also worked realy well and have now received £110. Would recommend it if anyone is thinking of switching
I've been with PlusNet for 18 months. Everything was working properly until the Internet connection failed this week. I phoned them on several occasions and they were unhelpful. They wouldn't admit that there was a fault. My OH plugged in an Ethernet cable that they sent us during installation. The cable is tiny, so small that our computer has to be right next to the router.
I have requested a MAC code and will be leaving them ASAP. I have learned that paying that little extra, you get a much better service. PlusNet are cheap but if anything goes wrong, don't expect a solution!!
One reason why I use BT for the landline, but I use an ISP thats called Entanet and they are good. It's very rare to have any downtime, constant speed that is the highest in the area and the communication is good to the support centre.
It's a bit more expensive than a 'bundle' from the likes of Plusnet, but you get what you pay for.
If anyone wants to join them. Message me as I have 12 month free broadband with them that I can give out.
I thought Entanet was for wholesalers and resellers
http://www.enta.net
They do business and home connections. I'm on a family 30GB a month package which can be topped up online if required.