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O2 / BE Migrations to Sky Network start in October
Everything Goes
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Customers on O2 / BE start being migrated over to Sky's network in October. You can ask for a stay of execution until Spring 2014, but you will need to contact Sky to arrange this. After then you will be migrated over to Sky regardless. Apparently you wont need a new router.
http://www.ispreview.co.uk/index.php/2013/08/isp-sky-broadband-confirms-o2-uk-and-be-migration-timetable.html
http://www.sky.com/shop/welcome/faq/
http://www.ispreview.co.uk/index.php/2013/08/isp-sky-broadband-confirms-o2-uk-and-be-migration-timetable.html
http://www.sky.com/shop/welcome/faq/
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I guess this will force the hand of many to either move to Sky or another provider. I guess if the talk that Plusnet could be offering BT Sport soon, then this will attract a fair number of the o2 customers who have been hanging on.
Im guessing the price for BB without Sky line rental is going to be more expensive as they will want to use this as an incentive of why you should switch?
"We'll write to you roughly two months before we are planning to migrate you from O2 / BE broadband and, if applicable, home phone servicesto Sky Broadband Unlimited and Sky Talk. In the letter you'll find more information about the new package you could get with Sky and your new price."
I am currently on a half price deal with BE, which I was offered when I phoned to cancel a few months ago. Looks like I might have to phone Sky to keep on my existing service until next spring.
If Sky are to send out letters 2 months beforehand, does that mean that some have been sent out today, if migration starts in October?
They are bound by the contract you have with O2.
It's only if you are out of contract they can change your price.
myself, i'm pretty relaxed. if i don't like sky i'll leave.
Same here - for nearly two years now since I threatened to leave BE.
Paying £12 for 14Mb download speed - rock solid unlimited service!
Interesting to see what happens - no letter yet!
Can't see Sky offering the same.
We've had Sky BB since leaving Virgin some time ago and couldn't fault it and the price and service. Fibre isn't available on our PCP yet, so will look at who has the best price and service nearer the time - so far looks like they are on a par with BT's FTTC - will wait and see though ...
I renewed my mother-in-law's O2 broadband (most basic package) about 3 months ago and they (O2/Sky) agreed to renew it for another year at £4.25/month.
She received the letter last week advising that she will be moving over to Sky and paying £7.50/month if she doesn't get in touch with them before 29 September and that any payment made after that date to them will construe her acceptance of their new deal.
I've not received the letter yet. I'm currently paying nothing for my broadband (all rounder package), because I contacted them to renew at the time they were desperate to retain customers for the impending sale to Sky.
From here: http://www.sky.com/shop/welcome/faq/
- What will happen to my current O2 contract?
andIf you are an O2 Home Broadband customer then you will have been notified that your contract has been transferred to Sky Home Communications Limited who has agreed to perform all obligations under the contract. This does not affect the minimum term of your contract. For the time being, Sky Home Communications Limited will continue to supply your chosen O2 Home Broadband and home phone products on the same Terms & Conditions until you transfer over to Sky. Before you move over to Sky under the migration process, you will be supplied with a new set of Terms & Conditions for your new Sky services. However, you will not be subject to a minimum term for your new services (unless you chose to move earlier on one of our offers).
We have worked hard to ensure we offer you the most suitable deal but there are many different packages and feature variations available. In the letter we send you, about two months before we plan to migrate you, we'll outline exactly how much you will pay if you move to Sky and details of our service and its features. The price of your monthly subscriptions (for broadband and, if applicable, home phone) will most likely be the same or less than with O2/BE.
My mother-in-law will have to pay £7.50/month after 29 September 2013.
What do you mean 'not honouring'? they bought the contracts from O2, so they have no choice but to wait for them to expire.
"If you don't want to move to Sky, you can stay on your existing services until Spring 2014 (when we will be switching these off), but you'll need to call us on 08448 245 480 (from 8.30am to 8pm, 7 days a week) to let us know. Our dedicated customer service team will be happy to talk you through your options."
I assume that if your Mother-in-Law phones them, then she can keep her current deal. I can see Sky getting a lot of calls if they are not automatically honouring deals!
quite sure yes. it's the bit you emboldened in the first condition.
for the minimum term of your contract, as in however long you have signed up for they will have to honour the terms you have agreed.
Bump the monthly mobile cost up but reduce the data download, and also less call time for your money.
And now O2 will soon be gone from the High Street having done a deal with Sky.
Who will Tesco be teaming up with to maintain their same mobile deals soon once O2 becomes Sky mobile? Virgin Mobile? Sky mobile? Car Phone Warehouse? Vodafone? 3? Or will that suddenly be the end of supermarket mobile at a reduced cost?
Will 2Gb data at £ 10 or £15 per month come to an end at the likes of Sky Mobile and EE once things have fully settled down and customers suddenly paying for every MB from day 1 of every month?
The phrase "Are you sitting comfortably?" springs to mind.
So if you don't agree to move to Sky, and come the date they switch you off and you still have x number of months on a contract you will have to pay for the remainder of your contract?
I would imagine so.
This is about bb contract only afaik. When did o2 mobiles become involved in the equations?
I think Sky ran off with his wife or something
I am currently out of contract with BE when the switchover to Sky happens does this mean I will be locked into a new contract with sky or will I be able to leave at anytime without having to pay a fee.
Regards,
Dale