Bought a song from iTunes.. not happy!
dazn12
Posts: 6,912 Forum Member
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Today I bought a song from iTunes.. I downloaded it, paid the full price for it.. played it and half way through it has a voiceover over the track, like when websites plug themselves in Leaks of new songs.
It happens twice in the song.. Im angry and surprised, surely I shouldnt be getting this for something I have paid the full price for.. I expected a nice clean uninterrupted copy.
My friend sent me the version he downloaded through a site, and it has no voiceovers!
is this worth a complaint to apple, if so how do I go about it?
It happens twice in the song.. Im angry and surprised, surely I shouldnt be getting this for something I have paid the full price for.. I expected a nice clean uninterrupted copy.
My friend sent me the version he downloaded through a site, and it has no voiceovers!
is this worth a complaint to apple, if so how do I go about it?
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I've had a few bad files from the Apple store. Just report it via the website and they ALWAYS refund the price with no argument whatsoever. In fact they refunded the full price of a parliament double album when just one track was incorrectly named. I've been very happy with their support over the last few years.
Thanks for the quick reply, do you have a link to where I can complain.. I cant seem to find one
many thanks
They always PERSONALLY reply within 24 hours...you'll get the persons name and email address so as you always get the same person dealing with your problem.
http://www.apple.com/uk/support/itunes/store/email/
Informed them and they've now credited me with 2 Tracks
That is pretty awesome. So you get a track free?.....Go for some Oasis. (Part of the Queue from Don't Believe the Truth to be exact! - If your lost for choice of course).