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STEAM Really Is Quite Rubbish, Isn't It?

KapellmeisterKapellmeister Posts: 41,322
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I'm in France for the holiday, and I've had a ridiculous time trying to buy stuff from Steam. All my bank accounts are linked to UK addresses, and Steam don't accept that.

So I emailed them (having had to set up yet another username/password with them as my normal Steam account apparently isn't linked to Steam Support. WTF is that all about?).

Eventually I get a reply saying "We have removed the lock on your account - you will now be able to complete additional purchases" and giving me a link to use when at the checkout.

All goes fine, although I'm forced to use an online banking system that only takes money from my current account. Oh, and it exited the browser for some weird reason.

So about ten minutes later I want to buy another game.

I go through the exact same set-up before but this time when I want to check-out I receive the following message:

"There has been an internal error initializing your transaction. Please contact support for assistance."

I spend a lot of time in France and have made loads of purchases online, both from mainland Europe, the US and the UK and I have never had this sort of problem before with an online company.

If the game I wanted wasn't cheap and in the sale they could poke their company where the sun don't shine.

Steam is a great idea. In practice it's a complete joke.
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    Premium-OnionPremium-Onion Posts: 3,818
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    I find Steam to be quite good actually.
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    jjesso123jjesso123 Posts: 5,944
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    Never had any problems. i have 190 odd games on there There. Sales are amazing.
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    Premium-OnionPremium-Onion Posts: 3,818
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    jjesso123 wrote: »
    Never had any problems. i have 190 odd games on there There. Sales are amazing.

    Quoted for truth.
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    jjesso123jjesso123 Posts: 5,944
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    Quoted for truth.

    there just so good you end paying loads.

    But I have to say they saved PC gaming really. Its amazing when game comes out at like 12am then becuase you all ready pre purchased it you downloaded night before so instantly you can play.
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    frailfuryfrailfury Posts: 7,222
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    Paypal?

    Don't get why you're having a problem....buy from the UK steam store?? With your UK card?
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    Ash_735Ash_735 Posts: 8,493
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    Never had any problems with Steam, always go through PayPal myself and everything is super smooth. Steam is great, if you're having problems you must be messing up somewhere.
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    KapellmeisterKapellmeister Posts: 41,322
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    frailfury wrote: »
    Paypal?

    Don't get why you're having a problem....buy from the UK steam store?? With your UK card?

    Because I'm in France my IP address is also in France, and because I'm physically in France and my billing address is in the UK it won't let me purchase.

    It's pretty pathetic, tbh.
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    KapellmeisterKapellmeister Posts: 41,322
    Forum Member
    Ash_735 wrote: »
    Never had any problems with Steam, always go through PayPal myself and everything is super smooth. Steam is great, if you're having problems you must be messing up somewhere.

    No. I've done a search. It's a really common problem, especially for people trying to buy when they're in countries that are different to the one on their billing address. e.g. if you were a foreign exchange student and had gone to Japan for three months. Your billing address would be in the UK but your IP address would be Japan. You wouldn't be allowed to buy from Steam.

    Crazy system.
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    Ash_735Ash_735 Posts: 8,493
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    No. I've done a search. It's a really common problem, especially for people trying to buy when they're in countries that are different to the one on their billing address. e.g. if you were a foreign exchange student and had gone to Japan for three months. Your billing address would be in the UK but your IP address would be Japan. You wouldn't be allowed to buy from Steam.

    Crazy system.

    That sounds like one of their account protection schemes, to stop say anyone hacking your account in another country and charging a load of money for games on your credit card.
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    KapellmeisterKapellmeister Posts: 41,322
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    Ash_735 wrote: »
    That sounds like one of their account protection schemes, to stop say anyone hacking your account in another country and charging a load of money for games on your credit card.

    I figured it might be something like that but it does make it annoying for people wanting to buy.

    Anyways, my transaction has gone through now :D
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    KapellmeisterKapellmeister Posts: 41,322
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    :yawn:

    Taking forever to download now.

    101 KB/s

    :sleep:
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    Funky_TomatoFunky_Tomato Posts: 523
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    :yawn:

    Taking forever to download now.

    101 KB/s

    :sleep:

    Change download region to max your speed out .

    Click on $n@ke's post twoards the bottom of the page on the link below and look at the spoiler ;)

    http://www.nfohump.com/forum/viewtopic.php?t=52087&start=1770

    or view the pic directly http://i.imgur.com/G9Aph.jpg
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    KapellmeisterKapellmeister Posts: 41,322
    Forum Member

    or view the pic directly http://i.imgur.com/G9Aph.jpg

    :Dlol:D

    In all fairness, I think it's just my crappy download speed from being in crappy backwater France :D
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    [Deleted User][Deleted User] Posts: 7,305
    Forum Member
    Change download region to max your speed out .

    or view the pic directly http://i.imgur.com/G9Aph.jpg

    Haha! That's genius, it really works as well. I just bought Medal of Honor for 50% off, was getting around 30kbps on the London and Manchester servers, it's currently at 1.3mbps from the Ukraine:D
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    LeehamLeeham Posts: 4,795
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    Bought around 10 games and had no issues with any of them, Steam is awesome.
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    Funky_TomatoFunky_Tomato Posts: 523
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    CJClarke wrote: »
    Haha! That's genius, it really works as well. I just bought Medal of Honor for 50% off, was getting around 30kbps on the London and Manchester servers, it's currently at 1.3mbps from the Ukraine:D

    Yep worked for me too on my Team Fortress 2 classic download which I was getting 21KB/s from London and about 70KB/s from Manchester. Switched it to Poland and I'm getting 783.6 KB/s, almost maxing out my 8 MB connection :)

    Bought the GTA IV pack yesterday and that's over 32GB between GTAIV & EFLC so this fix will be handy :)
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    KapellmeisterKapellmeister Posts: 41,322
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    19 hours later and C&C3 Tiberium Wars has nearly finished downloading!

    whoop
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    LeehamLeeham Posts: 4,795
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    Yep worked for me too on my Team Fortress 2 classic download which I was getting 21KB/s from London and about 70KB/s from Manchester. Switched it to Poland and I'm getting 783.6 KB/s, almost maxing out my 8 MB connection :)

    Bought the GTA IV pack yesterday and that's over 32GB between GTAIV & EFLC so this fix will be handy :)

    Except GTA4 is a terrible PC port and you'll probably get 4-7fps regardless of your system specs.
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    jjesso123jjesso123 Posts: 5,944
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    Leeham wrote: »
    Except GTA4 is a terrible PC port and you'll probably get 4-7fps regardless of your system specs.

    Your going bit over the top there anyone with a quad core 2gb+ ram and decent graphics card would get about 30fps max settings. The game was improved a lot since the launch of the episodes and a patch.
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    Funky_TomatoFunky_Tomato Posts: 523
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    Leeham wrote: »
    Except GTA4 is a terrible PC port and you'll probably get 4-7fps regardless of your system specs.

    Have them both already (pirated) and get about 63 FPS on GTA IV. Also have EFLC but have not played it much, but it as it was such a pain the ass stopping the social club element, for £6.25 it was a bargain :) Completed GTA IV but as I never had a legit copy at the time I never got the MS points credit for it:) Brilliant game and well worth the cash for a game that cost over $100 million to develop.
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    LeehamLeeham Posts: 4,795
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    jjesso123 wrote: »
    Your going bit over the top there anyone with a quad core 2gb+ ram and decent graphics card would get about 30fps max settings. The game was improved a lot since the launch of the episodes and a patch.

    Just google 'GTA4 poor performance' and you'll still see endless people with amazingly expensive rigs getting nowhere near 20fps.
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    StardogStardog Posts: 2,415
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    Leeham wrote: »
    Just google 'GTA4 poor performance' and you'll still see endless people with amazingly expensive rigs getting nowhere near 20fps.
    You could say that for any game. 99% of PC owners that meet the specs will get fine performance.
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    LeehamLeeham Posts: 4,795
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    Stardog wrote: »
    You could say that for any game. 99% of PC owners that meet the specs will get fine performance.

    Every game isn't ported so piss poorly though, you can't get around it - it just was poorly done.
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    jjesso123jjesso123 Posts: 5,944
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    Leeham wrote: »
    Just google 'GTA4 poor performance' and you'll still see endless people with amazingly expensive rigs getting nowhere near 20fps.

    They fixed it all in update.
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    Funky_TomatoFunky_Tomato Posts: 523
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    Leeham wrote: »
    Just google 'GTA4 poor performance' and you'll still see endless people with amazingly expensive rigs getting nowhere near 20fps.

    http://img16.imageshack.us/img16/5148/gtaivf.png

    That's with an i5 750 4GB RAM and a GTX 275 on standard 2.66 GHZ so not overclocked (the amount of FPS gained overclocking isn't worth the extra electricity usage anyway) so a middle of the road rig. OK the settings may not be at the highest, but it's plenty good enough for me. The game has certainly been optimised and runs beautifully on my rig.
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