Judging by the footnote at the bottom of the page...Charges MAY apply for the 1471 plus the call..:eek:
1Where a charge applies for using 1471 the cost is 12 pence, plus the standard call connection and pence per minute rates. You will hear an announcement when you dial 1471 if this charge applies.
It's not all that clear is it. Bringing up the link for residential charges and searching for 1471 brought up this though:-
Calling 1471 is free, but if you choose to return the call (that’s Option 3) you may be charged to make this call – just listen to the
announcement carefully.
So it looks like post No 2 in this thread from five years ago is still correct.
I don't understand what is so difficult!! Dial 1471...Free. Ask it to make a call for you (because you can't remember the number) and you will be charged for the call plus an extra 6p/12p connection fee.....I didn't even know that pressing another button was possible as I always hang up as soon as the number is announced.
I just use the caller display facility on my phone to see who the last callers were and then dial from there, helps also I don't pay for Caller Display.
i phoned virgin media on monday to ask that very question and eventually i was told it is a 12p connection charge if you press the option 3. so ill just hang up and redial the number rather than pay just to press a button. (dick turpin wore a mask)
I just use the caller display facility on my phone to see who the last callers were and then dial from there, helps also I don't pay for Caller Display.
I am amazed that Caller Display is normally £2 a month! No wonder they call landline their cash cow!
Yeah. Their phone service really is the weakest of their ... erm... services. No wonder they insist on bundling it 'cos no-one would have it if they didn't
from what i was told yesterday by c/s is- it says maybe charged as it depends what call package your on. As im on xl there will be no connection charge or call charges,your only charged for anything if your ringing out of your allowance.i think this is also the same way bt charge . i know when you press 1471 on bt it always says if you press 3 call charges may apply
No it's not just you I have just noticed on my bill it's now 12pence to call, when I queried it I was told there must have been a problem with my post when the letter went out, I wont be using it again.
Comments
It's not all that clear is it. Bringing up the link for residential charges and searching for 1471 brought up this though:-
So it looks like post No 2 in this thread from five years ago is still correct.
are you sure you're not thinking on 1571?
The obvious answer here seems to be to use 1471.... then hang up and re-dial the number yourself to avoid incuring any extra charges!
I am amazed that Caller Display is normally £2 a month! No wonder they call landline their cash cow!
Where a charge applies for using 1471 the cost is 12 pence, plus the standard call connection and pence per minute rates.
http://allyours.virginmedia.com/html/phone/chargecalls.html
A call connection charge of 10p per call applies unless otherwise stated.
6.5p per minute rate
residential tariff http://allyours.virginmedia.com/html/phone/callingcosts.html
am i correct in thinking if i use 1471 then press 3 its 12p cost then 10p standard call connection charge then 6.5p per minute ?
but
if i take note of the number from 1471 then redial the number my self its 10p connection charge then 6.5p per minute ?
crafty mr virgin media