Will BT Charge To Install A New Master Socket??
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I have one of these http://www.britishtelephones.com/wiring/socketwiring.htm (first picture) that the outside phone line goes into then a wire comes out of that to a phone socket, now the wire is shall we say a bit manked, works fine though. Anyways according to that site if you have one of those you should call up to get it replaced.
What i would like to know is will BT charge me if i ring them up and tell them i have that ( what ever its called ??) and want it changed to a NTE5 socket ( the one that has the test socket ).
Seen as its do with there side ( well atleast im hoping ) i should'nt get charge.
What i would like to know is will BT charge me if i ring them up and tell them i have that ( what ever its called ??) and want it changed to a NTE5 socket ( the one that has the test socket ).
Seen as its do with there side ( well atleast im hoping ) i should'nt get charge.
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What.... £124 to fit a socket that proberly cost £10, madness. Anyone know where i can get a NTE5 socket ?? (not including ebay)
http://cpc.farnell.com/jsp/endecaSearch/partDetail.jsp?SKU=TE04369
However if you can establish whether the socket after the junction box is "yours" and not BT's then you can swap it. It all depends on where BT's wiring ends and where "yours" begins. If BT wired up to the junction box and no further then you are OK. However if they wired up to the first socket then technically only BT can replace it.
I very much doubt it will cost 124 quid to change a socket. I believe that is the cost of provisioning a new line. Though it is virtually impossible to find any details about such things on the BT website.
Might be worth calling them to find out.
I'll just neaten up the wiring i have now.
That was a joke right.......
No I already said! that's 124 pounds ! The visit + parts.
NOPE
Could you not have just got a cable phone?
Surely though the extra wouldnt equal £175?? I have a Virgin Phone but only using it for the free calls wouldnt use it for making calls to mobiles or landlines outwith my free period.
Your joking right. My grandad just ordered broadband and stated he had one of these and guess what BT won't send out an engineer unless he pays the charges relating to the call out. Tried to cancel the broadband and he was informed he was liable for the term of the contract. Good ol BT. :rolleyes:
44 something quid for the box and around £116 for the enginner or in or around the figure anyway
Its expensive put it that way, but the only reason they put the price up is so that no one would book them and make more work that they dont see as having to need to have done.
Yeah that sounds like BT alright. The company is a complete shambles.
Engineer came out, fitted a new one and finished within about 15 mins.
BT want to charge me nearly 220 pounds for this.
I am not impressed at all!