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Lack of 3G signal in Cardiff on Virgin Mobile

djleekeedjleekee Posts: 1,622
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in Mobile Phones #1
Hi all I have successfully been using my HTC Desire on Virgin Mobile for the past few months in and around Cardiff and have always had a great 3G signal.

Since Saturday(and this is now day 4) - my phone just doesnt find any 3G signal in Cardiff anymore.

Ive tried CIty Centre, Canton, Pontcanna, Culverhouse Cross - all areas I usually get a decent signal.

Ive tried rebooting the phone, removing battery for long periods etc but no success.

Could anyone confirm whether there is a signal in Cardiff or what else I can try on my HTC Desire?

Many thanks.

Lee

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    carguy143carguy143 Posts: 2,327
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    #2
    Have you called Virgin to see what they say? They could be having technical issues in their area, or they may not even know there's a problem.
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    djleekeedjleekee Posts: 1,622
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    #3
    Yeah will try that now! Just wondered if there was a common problem -I hate ringing VM!
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    gonnaenodaethatgonnaenodaethat Posts: 4,184
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    #4
    virgin gets 3G in Edinburgh but don.t even bother with o2.
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    djleekeedjleekee Posts: 1,622
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    #5
    oh well agonisingly poor phone line to VM help.

    ive logged my issues and someone from the tech team will call me back within 48 hours!

    that's as much as i got out em!!
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    djleekeedjleekee Posts: 1,622
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    #6
    Bizarrly this exact same issue has reared its head and i cant remember how I resolved it last time! Time to call VM again!

    Strange when I googled it this thread was top answer! lol
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